Le seul oint negatif etait que la piscine etait sale et mal entretenue

Bon hôtel dans l’ensemble. Points négatifs : énormément de bruit à partir de 8h du matin (début du petit déjeuner). Hôtel non fumeur… avantageux pour certains et encombrants pour d’autres (il fallait toujours sortir de l’hôtel pour fumer)

My stay started well, but unfortunately it was completely overshadowed by my experience with one front desk staff member. On two separate occasions, this staff was condescending, hostile, and unprofessional. At checkout, I was publicly spoken to in an aggressive manner. It was an embarrassing and unacceptable experience that left me feeling humiliated. Housekeeping also fell below expectations, with toiletries not being replenished and cleaning supplies left in our room. It’s a shame because the hotel itself has potential, but customer service is just as important as the facilities. Based on this experience, I would not return or recommend this hotel unless significant improvements are made to staff professionalism.

Great locstion

Fantastisk frukost, både stor buffé och möjlighet att beställa tex pannkakor eller salmon-toast! Rent och fint rum, trevlig personal. En liten balkong men med utsikt mot sandstrand och bergen! Kommer gärna tillbaka!!! Katarina Lindbäck, Sverige

I would highly recommend this hotel. Truly such a special place. The front desk was very helpful when we asked them several questions throughout our 2-day stay. I would come back for sure!

Frühstücksauswahl war sehr gut. Personal sehr nett

Breakfast arrangements were frustrating, no tables set on the terrace for guests of 4. Thanks to Sandra for ‘breaking the rules’ to accommodate during our 4 night stay. Bar had limited scope of beverages; no Lemoncello (although available in mini bar!!), no Port. Overall a good hotel and amazing views. Will stay again, although most hotels are excellent in Port de Soller.

ALT var godt. Nød den lækre morgenmadsbuffet i solen, betjeneningen var fremragende, værelset meget meget rent og med den skønneste udsigt til bugten. Tæt til butikker, restauranter osv.

Breakfast options were very good with a choice of having a freshly cooked omelette, pancakes or eggs Benedict. We had room number one which had an amazing stunning view of the beach however slightly noisy in the morning with the deliveries.

Allt Toppen!

Bra

Stayed on the 4th floor, exceptional views across the bay, like a postcard, same for breakfast, amazing! Breakfast was lovely, great variety, We didn’t eat dinner as choice was a bit fussy and there wasn’t any normal meals, ie. Lasagna or pasta, burgers, shame they don’t offer a more simpler menu for those of us that are fussy. Lots of nearby restaurants. Would probably choose to stay further around the bay next time as it was pretty chilly in March to walk around to the busier side and there isn’t any transport as it’s pedestrianised - could do with some golf carts or hotel Bikes… Room was v clean, only thing to mention is the rooms lighting is a bit off as so bright and cold - could do with warmer bulbs and a lit mirror in the bathroom. Other than that a perfect stay, thank you.

Wonderful location with beautiful sea views, scrumptious breakfast, attentive staff. I loved it!

The staff were amazing. The place was beautiful and clean, and the breakfast was really good.

We had a wonderful stay at the hotel in August. The staff were all very welcoming, friendly and helpful. The hotel was spotlessly clean and the rooms were spacious. Air conditioning in the room was perfect and. Dry much needed as we were there during a heatwave. Fabulous views over the bay from our room and at breakfast. Food was plentiful for breakfast and all tastes accommodated. Would 100% recommend and stay again.

Beautiful hotel , superb location , can’t wait to return

After 10pm hard to get a place to eat

Dejligt hotel. Lidt lille værelse. Fantastisk personale.

Lovely hotel in a chilled out and mellow resort