The gentleman who checked us in was very hospitable. Explained everything thoroughly.

Very nice room and comfortable supportive bed. Lazy river was a plus along with the fire pit conversation areas.

Hotel was under construction so some entries were unavailable. I did much more walking than i should have. Outlets on the tables did not work. Im elderly so these things mattered much.thingsmade

Courtyard by Marriotts are consistently excellent. The staff at this one is particularly good.

The Hotel was as advertised. The staff were all very nice to myself and my family. The room, pools, facilities and other common areas were very clean. The hotel was right in the heart of Pigeon Forge. Great experience overall.

The pool was very nice, the balcony views and super nice staff made the experience so nice.

Great location, clean and newly renovated

Hotel very clean and nice. Great location!

Always so worth the money especially with the beautiful grounds and lazy river and clean, great smelling hotel! Won’t find a better or cleaner hotel in pigeon forge. Great space, hotel kept up great, love the 24 hr pools and lazy river, love Starbucks in the am, great quick food snack options too. Only thing is we were placed in a handicap room, no worries, but it didn’t have the sleeper sofa we reserved. We loved that the room was very large and a quiet corner room so all was good. Husband has back issues so the sleeper sofa is always helpful, thankfully the hot tub really helps his back too. Will always keep staying here! Best hotel in PF!

Location, location, location.

The hotel was fabulous with an inside and outside pool, lazy river, and hot tub. Several outdoor fire pits were also available, rooms were spacious, clean, comfortable, and surprisingly quiet. Staff were fantastic. Close to “The Island” and lots of activities. I would highly recommend this hotel.

Excellent hotel and even better staff. Best place to stay if not staying in a cabin.

Staff very friendly and helpful

We love all the amenities. More than anywhere else

Loved the pool area. It was very well decorated and we enjoyed our stay very much . It would have been nice having breakfast included.

Beautiful property, wonderful experience. Highly recommend for Pigeon Forge travelers.

Loved the balcony

We stayed here for 4 days when we visited Pigeon Forge the first few days of June. Our room was roomy & clean. Everything was perfect. The only negatives I have which are nit picky things are one the refrigerator is only set to cycle on for two hour increments this is mega obnoxious and potentially a critical thing if someone was planning on a fridge for meds. Don’t plan on using the fridge for meds it doesn’t stay on. I would turn it on when I got up in the night to use the bathroom or anytime o thought about it so it would stay mostly cold. Also, when you check in they mention breakfast being 6-10 in the lobby so I came down for coffee first day as we had been up since 4am. The breakfast is not complimentary & coffee was not cheap. To boot the guy said he was new & not good at making coffee. I was like I’m not paying through the nose for some new guys experiment at making coffee. We went out for breakfast. Now they never said breakfast was included when I paid so it’s not like I was expecting it until I checked in and they said breakfast hours. I just think if you are going to say breakfast is this time then you should say for an additional cost. I heard them say it the same way they said it to me to 3 people checking in during my time there so this is the standard line. Now our room was fantastic. We got 2 queens & pull out twin & everything was comfortable they brought us extra pillows.They made the beds every day & brought clean towels. I highly recommend this property!

We were so happy with this property. Everything was clean kept up really well, you wouldn’t think it was do for a renovation. Loved all the fire pits and fireplace inside, since some days were a little chilly or rainy it made it so cozy. All the staff were super nice and accommodating. The grounds were so pretty too, with the lazy river, flowers, plenty of places to sit or lounge and towels laid on pool furniture. Great Starbucks coffee and food in the morning and the dinner and drinks later. The only downside of the whole stay was there was a period of time from 11am-5pm there was no food or drinks available. Bed was comfortable.

Loved this place! 2nd time staying here within a 10 year period. Very friendly, clean and helpful. I will recommend this place at a 10 being the best. Definitely will stay again