8.8
매우 좋음
리뷰 552개
청결

9.2

편안함

9.2

위치

9.0

서비스

9.0

실제 이용 고객 리뷰 Cielo Maya Beach Tulum

페이지당 리뷰 수
20
40
상위 리뷰
sangil
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
8.0
/10
50주 전에 리뷰함

Hotels.com verified review

바다를 바로 볼수있어 좋았어요. 좋은 추억쌓고 갑니다
Tiffin
icon-여가 가족 휴가
여가 가족 휴가
8.0
/10
13주 전에 리뷰함

Expedia Group verified review

The hotel itself is beautiful. Our room was large and pleasant. The staff are all nice. The included breakfast was fine and basic. Very good fruit, and several egg options. However, although it was included, the staff made it clear that tips were expected. One morning we left early for a tour and asked if we could have some breakfast to take with us. Yes to the fruit, which staff could approve, but no to anything else. Since we did not have a car, I had been worried about restaurants within walking distance but that was not a problem. There are a number of hotels on the road (a dirt road that parallels the beach with forest/jungle or mangrove, not sure which, on one side and hotels and private apartments on the other). Each hotel has a restaurant, meaning that there are several restaurants within easy walking distance. There is even a popular cenote a short walk away. Taxis to Tulum are expensive, so we took the Colectivo. We took it once to the Tulum Ruins and once downtown. This is a shared van and is very cheap and easy to use. But you have to walk to the main road to get it. Overall, the hotel was good value for the money.
자세히 읽기
Ladonna
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
6.0
/10
13주 전에 리뷰함

Hotels.com verified review

Ate at the restaurant and was disappointed with the food quality, I grudgingly paid 75.00 for a burger and a skirt steak The exchange rate was unusually low and didn’t match my converter at all!! Staff was great, had an issue with the a/c but maintenance fixed it. Also, no elevator if you don’t mind walking up steps.
Terri
icon-여가 파트너와 함께
여가 파트너와 함께
8.0
/10
13주 전에 리뷰함

Expedia Group verified review

Awesome location on the beach. Staff were courteous and helpful.
Dwayne
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
16주 전에 리뷰함

Expedia Group verified review

Clean rooms, friendly and helpful staff, nice private beach and very good restaurant. Staff kept the beach well maintained and cleaned up seaweed.
Rosa
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
16주 전에 리뷰함

Expedia Group verified review

Room was HUGE, and loved having a balcony. Breakfast had lots of options and was very good. Very safe area with security patrolling. Loved the private beach area with the hammock on the dock to lounge on. Although we didn’t have time to go, there is a cenote just across from the hotel. Would stay there again.
Kim
10.0
/10
16주 전에 리뷰함

Hotels.com verified review

The hotel is very clean. The room is very clean. Each room has a champagne, coffee maker, and refrigerator. Beach towels are provided in the room as well.
Kim
10.0
/10
17주 전에 리뷰함

Hotels.com verified review

The hotel is great. People are extremely nice. The area is very safe as we have our rented car as well. The only issue is that there are a lot of speed bumps on the road to the hotel. If you rent a car, make sure it's not a low car. The road is very dark, so it's not advised to walk at night without a flashlight. A car is recommended if you stay here. Breakfast is included but it's a la carte, so it's not all you can eat. Food is clean and well prepared. Plenty of places to sit and relax. We love the hammocks at the pier. The pool is very small and too cold, so we didn't use it. Overall, we like the place a lot.
자세히 읽기
Darshit
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
17주 전에 리뷰함

Expedia Group verified review

Yes
Gerald
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
17주 전에 리뷰함

Expedia Group verified review

This was our first time in Tulum so we weren’t sure what to expect but the hotel was wonderful. Service was excellent and it was convenient to go into town, especially if you have a car if not, a taxi was a quick ride. The town was interesting. also lots of shops, and it had free Internet in town
Lee
10.0
/10
19주 전에 리뷰함

Hotels.com verified review

Nice hotel, very quiet area. Good location with easy access to cenotes and other day trips. It was windy so we didn't get to snorkel or kayak in front of the hotel, but I'm guessing it's nice to do that when the weather is calmer. We did see turtles by the dock. Staff was super nice.
John
6.0
/10
30주 전에 리뷰함

Expedia Group verified review

Bar offer variety
Gustavo
8.0
/10
32주 전에 리뷰함

Expedia Group verified review

My wife and I , we love this place , great service 100% recommend , easy to rent a car thank you very much for everything
Fatima Gonzalez
icon-여가 가족 휴가
여가 가족 휴가
4.0
/10
33주 전에 리뷰함

Expedia Group verified review

La habitación muy cómoda, sin embargo había demasiado sargazo y el desayuno era muy malo
Dawn
icon-파트너와 함께
파트너와 함께
10.0
/10
36주 전에 리뷰함

Hotels.com verified review

We absolutely loved the hotel! You walk up the entrance of the hotel and it's open to the ocean, great breeze coming off the water, beautiful hotel! Great staff, very, very comfortable king sized bed. Slept very well! Very quaint hotel that was close to a couple of restaurants, which were phenomenal. We will definitely be back.
자세히 읽기
Carlos
icon-출장
출장
10.0
/10
37주 전에 리뷰함

Hotels.com verified review

Excelente lugar para descansar
Juan
6.0
/10
40주 전에 리뷰함

Expedia Group verified review

Mucho Sargazo
Martín
icon-여가 아이와 함께
여가 아이와 함께
10.0
/10
40주 전에 리뷰함

Expedia Group verified review

Hotel muy tranquilo. Lo único que no me gustó que el desayuno estuvo muy light, sin opciones para cambiar una bebida por otra y el mesero no te ofrece refill de café. Nos tocó café frío y muy cargado. El precio fue alto en relación a lo que incluye
HANTSCHOOTTE
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
44주 전에 리뷰함

Hotels.com verified review

Tout a été merveilleux dans cet hôtel la réalité est encore mieux que sur les photos
Jose Alfonso
icon-여가 파트너와 함께
여가 파트너와 함께
8.0
/10
45주 전에 리뷰함

Expedia Group verified review

Les recomiendo que tengan más amenidades de diversión, como paseos en lancha, viajes al arrecife algo que no sea meramente en el Hotel.
페이지당 리뷰 수
20
40

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