Room cleanliness was very poor. Staff were generally approachable and helpful. Spa was ok but cleanliness was poor. Breakfast (included) was very limited.

Beautiful spa and great value for money. However walls are paper thin so you can literally hear everything. If you are noise sensitive, this it not the hotel for you! Breakfast - menu service which is nice. Very friendly staff.

Hotel was perfect, staff were all amazing. Spa was very relaxing. Had a fantastic 3 night stay for my wife’s 50th birthday.

No pets

Spa was great, we really enjoyed our day there, facilities were modern and we easily spent a few hours there. The breakfast is the morning was awesome and the staff were all great. The room was pretty tired, there was water on one of the bedroom walls, mouldy bathroom etc. Not unclean, just clearly a bit tired. What tainted our stay was how overpriced the bar / restaurant was, we had dinner on the friday night just a main and a single drink each and it came to £80 for the 2 of us. The food quality was basic pub standard so didn't justify the price tag, I bought a pint of Coke the next day and it cost £4.85. So I would definitely recommend avoiding their restaurant and heading to a local pub!

Lovely

Had a fantastic and very relaxing treatment in the spa.

Everything about the hotel was better than expected and the dog treats and bowl was a lovely touch. The staff not only made us feel welcome but also our dog. Absolutely fantastic stay

Comfortable bed, spacious room and bathroom. Unfortunately I didn’t get a chance to try the spa as I was traveling through and had to leave early.

The staff were very friendly and helpful. Overall I was very impressed and will definitely stay there again!

Spa was excellent staff was nice and helpfull clean room disapointed with breakfast as you got to pay for cetain things and the eggs and sauce was freezing fruit was nice though

Beautiful hotel, staff are incredibly helpful and very polite. The spa is beautiful and the food was outstanding. I will definitely be visiting the hotel again soon!

Check in was efficient and all staff couldn’t have done more to help, all very attentive. The spa was lovely, would go back just for the spa alone. Had lunch and dinner at the onsite restaurant and both times the food and service was excellent. Room was basic and clean but what more do you need at this price point. Overall will 100% go back

We only started one night, unfortunately didn't use the Spa. We could hear a dog barking. Staff were great

The rooms were fine (we upgrad

We had an amazing weekend getaway! The staff were lovely, welcoming, and very approachable throughout our stay. When we first arrived at our room, there was a small issue with the loo, but the management team handled it brilliantly and kindly upgraded us to another room for the night while it was fixed. Both rooms we stayed in were beautiful, spotless, and very comfortable. We also loved spending time at the spa. It was the perfect way to relax during our stay. A big thank you to the whole team for helping make our weekend so lovely!

Clean, well-equipped room with balcony and countryside views, friendly staff, lovely breakfast and fantastic pool and spa facilities. This was our second visit to Hatherley Manor and they maintained a consistently high standard of service on both occasions. One of the nicest hotel experiences we’ve had.

Lovely spa, really enjoyed the sauna and pool. Very nice breakfast and the staff were friendly and helpful.

Nice clean cosy room, shower was lovely too!

Cleanliness staff and facilities