8.4
매우 좋음
리뷰 251개
청결

8.8

편안함

8.6

서비스

8.6

실제 이용 고객 리뷰 Barnett Hill - Luxury Hotel

페이지당 리뷰 수
20
40
상위 리뷰
Gunes
icon-출장
출장
10.0
/10
15주 전에 리뷰함

Expedia Group verified review

Amazing property !
Tom
icon-파트너와 함께
파트너와 함께
10.0
/10
16주 전에 리뷰함

Expedia Group verified review

Excellent stay for the night, at a really good price compared to what was locally available and which were inferior to Barnett Hill in overall value and quality. We checked in at 23:50 without problem, and although the signage could probably be a bit clearer in terms of arrows to especially at that time of night, we found the room eventually and it was clean and well prepared. Only downside was i couldn't work out if we had hand soap for the bathroom albeit it might have been in an amenity kit. Breakfast the next day was good, the staff were excellent and the checkout was very easy. Would stay again.
자세히 읽기
JOHN
icon-
10.0
/10
18주 전에 리뷰함

Hotels.com verified review

yes
Robert
icon-파트너와 함께
파트너와 함께
10.0
/10
19주 전에 리뷰함

Hotels.com verified review

Great breakfast, great service, very friendly staff. Fabulous location, grounds and gardens.
Edward
4.0
/10
20주 전에 리뷰함

Expedia Group verified review

Quite disappointing. At dinner, they forgot one of the mains, so my wife ate her meal and mine arrived 15 mins later - no compensation offered. Rooms very basic and walls so thin you can hear next door talking. Property run down
Laura-Jane
icon-반려동물 동반
반려동물 동반
6.0
/10
20주 전에 리뷰함

Expedia Group verified review

We had a lovely stay overall & really appreciated how welcoming the hotel was towards dogs, but for the price there are some details that could be improved. The grounds are beautiful & most staff very friendly, especially the blonde lady on reception. However, service was consistently very slow, particularly around food & drinks. Dinner took over an hour to arrive to the point it eventually had to be brought to my room, and bar staff often seemed confused or under-trained. There were also a number of small issues that added up. My carpet didn’t feel especially clean, the windows didn’t open so the room became very stuffy, then my key card stopped working and I got locked out. It also wasn’t made clear that rooms with dogs are only cleaned on request, meaning my dirty dinner plates sat in the room for the rest of my stay. The spa treatment was enjoyable once sorted, although my therapist initially had me booked in for the wrong treatment. I was also accidentally charged twice for my dog at checkout despite already having paid. For a hotel that markets itself so heavily as dog friendly, little touches like water bowls around the property, poo bags and dog biscuits would make a big difference. Also, please reconsider serving dog afternoon tea in metal bowls as many dogs are nervous of them. Thank you again for being so welcoming. We did enjoy our stay and hope to return, but given the cost I’d love to see a little more attention paid.
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Tiago
icon-파트너와 함께
파트너와 함께
10.0
/10
21주 전에 리뷰함

Hotels.com verified review

Pets are welcome in the property but if you are eating at the restaurant they will ask you to stay at the bar which is lovely. Great place to take your dog and explore the gardens.
Victoria
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
6.0
/10
27주 전에 리뷰함

Hotels.com verified review

The room was clean, unfortunately there was quite a lot of mold in the bathroom. The sleep we had wasn’t great and the beds was so comfortable that I was really looking forward to a decent night sleep. I think the hotel need to be mindful when children are being booked on and to maybe place them away from people who don’t have children. All we heard was screaming and crying all night. The staff was amazing, the food was out of this world and worth it!! I would return, just hopefully have a good night sleep if I did
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Sally
icon-여가 파트너와 함께
여가 파트너와 함께
8.0
/10
34주 전에 리뷰함

Expedia Group verified review

The staff were very friendly, loved the history of the place. a few things could do with a bit more love, but staff told us there were plans for a spa etc. So would think about a re visit in a year in the summer.
Felicity
icon-여가
여가
6.0
/10
51주 전에 리뷰함

Expedia Group verified review

Lovely surroundings. Inside looked rather tired - carpets old and dingy, headboard not very clean, bedside light didn’t work and tv had a dreadful signal so had to turn it off. Shower room excellent. Very limited menu in the restaurant but what I ate was good. Staff very friendly.
Grace
10.0
/10
56주 전에 리뷰함

Expedia Group verified review

We love this quaint location and beautiful architecture.
claire
icon-여가 파트너와 함께
여가 파트너와 함께
8.0
/10
61주 전에 리뷰함

Expedia Group verified review

Lovely old Queen Anne style property. Beautifully maintained.
Claire
icon-파트너와 함께
파트너와 함께
8.0
/10
68주 전에 리뷰함

Hotels.com verified review

Pleasant stay, grounds well kept. Lovely treatment had. Friendly and polite staff on hand.
Iris
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
69주 전에 리뷰함

Expedia Group verified review

Beautiful gardens with bench so you can sit aand admire or go for a stroll
Lauren
icon-아이와 함께
아이와 함께
10.0
/10
70주 전에 리뷰함

Expedia Group verified review

Really nice friendly people
Joanne
icon-여가 파트너와 함께
여가 파트너와 함께
2.0
/10
70주 전에 리뷰함

Expedia Group verified review

Dirty carpets, fan not working, paint coming off door double bed was just 2 singles push together. A very disappointing and over priced stay
Richard
icon-여가
여가
6.0
/10
71주 전에 리뷰함

Expedia Group verified review

Staff were very helpful and friendly; mostly locals who could help with knowledge of the area. Food nicely presented and flavourful; though dinner menu slightly restricted --- not that one wishes to see one that's too long. Wine list also a bit meagre, but those available were good.
Angela
icon-여가 가족 휴가
여가 가족 휴가
8.0
/10
80주 전에 리뷰함

Expedia Group verified review

Great staff, lovely property, and the food was very good.
Steven
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
89주 전에 리뷰함

Expedia Group verified review

Beautiful gardens.
Angela
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
91주 전에 리뷰함

Expedia Group verified review

Stunning property and good people
페이지당 리뷰 수
20
40

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