Casa Palmela is a truly beautiful boutique hotel and an unforgettable place to stay. From the moment we arrived, we were welcomed with such a lovely greeting, which immediately set the tone for our visit. The service throughout our stay was absolutely perfect—warm, attentive, and thoughtful without ever feeling intrusive. There are many activities on and offsite that were very easy to arrange. The hotel itself is stunning, and our room was especially beautiful. We loved the gorgeous regional tilework, which gave the space so much character, and the amazing chandelier added an elegant touch. The complimentary bottle of local red wine and cheese board waiting for us was such a generous and memorable welcome. Breakfast was another highlight, with a wonderful buffet offering plenty of delicious options, and dinner at the hotel was excellent as well. Everything about Casa Palmela felt carefully considered, charming, and special. We would happily return and highly recommend it to anyone looking for a refined and relaxing boutique hotel experience.

Wonderful breakfast with lots of fresh fruit

Amazing

Amazing and stunning and will always come back again

We stayed at Hotel Casa Palmela and couldn't have been happier with the staff and our treatment while we were guests. Staff was friendly and could not have been more accommodating! We are eager to return in June for my daughter's wedding!

Se você tem um bebê, não vá para esse hotel. Na primeira noite, minha bebê não dormiu nada e se mexia muito, sendo que ela dorme muito bem desde que nasceu. Quando fomos ver o berço, ele estava apenas com um cobertor, em cima dos ferros, sem colchão! Quando avisei a recepcionista Rita, ela veio com uma toalha de banho pra colocar no berço e achei um absurdo. Ai ela falou que o hotel estava cheio de crianças e havia acabado os colchões da propriedade. Falei que na reserva já havia solicitado o berço e que se não havia, não deveriam ter aceitado a nossa reserva. Ela disse que não tinha o que fazer. Depois de muita discussão, veio um funcionário e trouxe um colchão. Os funcionários, são mal treinados, brigam entre si na frente dos hóspedes. Os poucos animais do local, são mal cuidados, inclusive o mau cuidado já se vê na entrada, que tem uma fonte que não funciona e que está suja e com lodo, mal cuidada. Janela não fecha, entrando luminosidade no quarto. Ar condicionado forte com vento em cima da cama, não sendo confortável. Na primeira noite, não tinha cobertor, passamos frio. Na segunda noite, deram um cobertor com mau cheiro. Único ponto bom: local muito bonito com alguns poucos funcionários simpáticos, como o exemplar garçom Sr João, café da manhã bom.

Perfect location and exceptional setting. Nevertheless, the staff was poorly trained, terribly disorganized, and showed no initiative to help guests

Absolutely beautiful property and very warm and welcoming team. The food at the restaurant was great. We had a lovely stay!

Great location and attentive staff

Nydelig sted men personalet trenger ett servicekurs.

I found this hotel / villa with VIP Access searching through Expedia’s website. It is a hidden gem for those looking for a serene and beautiful environment (with views of vineyards and expansive landscapes). There are bed & breakfast type rooms in the main house, or multi-bedroom villas near the main house. We had a spacious 3 bedroom “house” (Moscatel) with its own courtyard, and a spacious living & dining area on the first floor, and a full European-size refrigerator and kitchen. The hotel is easy to find with Google Map even though it is located within the Parque Natural da Arrabida; it is easy access to Setubal town (a 10 minute drive), grocery stores, beaches, and beautiful scenery. You experience the true Portugal being in a place like this. I realized upon arrival this hotel is part of the Small Luxury Hotel collection and it is truly reflected in the ambience and services. The staff were all wonderful, being very attentive to all our needs. Jose & Joao welcomed us upon arrival, and helped us settled immediately around noon (even though official check-in was not until much later). The Zimbral restaurant onsite has a nice diverse menu selection for dinner, and prices are reasonable for its quality and ambience. There is a walking /biking path on the property; the hotel has only 2 bikes for rent (so reservation is encouraged). You can email the hotel through Expedia messaging; the staff is very responsive and helpful. I highly recommend a stay here.

Lovely hotel in scenic backdrop. Staff could not be friendlier or more accomodating. Easy check in and out.

Hôtel magnifique service impeccable un havre de paix petit déjeuner exceptionnel. Je recommande fortement.

Das Essen und der Service waren hervorragend! Das Zimmer leider etwas feucht und die Terrasse schmutzig! Für 1 Nacht OK.

Beautiful hotel, fantastic staff, wonderful setting!

The property is very beautiful, the staff is friendly and helpful, nice rooms, and delicious food. It needs some amenities on the property, such as a gym, a sauna and a spa.

Lovely hotel with beautiful grounds and friendly staff.

Maravilhoso, o hotel superou as nossas expectativas no atendimento, na acomodação, nos serviços e na gastronomia. Tudo impecável! Aproveito para parabenizar o João e sua equipe do restaurante, principalmente a Inês, super atenciosa! Recomendamos a Casa Palmela para os mais exigentes viajantes!

This property was beautiful, easy to find and so charming. The staff couldn’t have been more professional. I wish we could have stayed longer. A fantastic hotel!

Impeccabe service, amazing property, food-wish stayed longer