9.4
특별함
리뷰 548개
청결

9.6

편안함

9.2

위치

10.0

서비스

9.4

실제 이용 고객 리뷰 Brockley Hall Hotel

페이지당 리뷰 수
20
40
상위 리뷰
Dawn
icon-친구와 함께
친구와 함께
10.0
/10
13주 전에 리뷰함

Expedia Group verified review

Quirky decor, comfortable room with great facilities. Breakfast was excellent, great choice, cooked to order and filled us up all day! Had sandwiches off lunch menu which were great value for money. Also ate in the restaurant at night, brilliant service and superb food. Hotel very convenient for walking to beach. Would highly recommend walking along the valley, lovely scenery. Just one small negative, our room overlooked hotel carpark and small narrow lane. The lane was used for deliveries and workmen so was a bit noisy after 7am each morning if windows were open. Only a small negative, overall we had a great stay.
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Gerardine
10.0
/10
14주 전에 리뷰함

Expedia Group verified review

Great central location, polite and friendly staff, excellent food (speaking for dinner & breakfast), and beautifully quirky decor. A charming and highly enjoyable stay, hope to return for a longer visit.
Michelle
icon-파트너와 함께
파트너와 함께
10.0
/10
17주 전에 리뷰함

Hotels.com verified review

Really friendly staff and stunning hotel.
Lynne
icon-파트너와 함께
파트너와 함께
10.0
/10
25주 전에 리뷰함

Hotels.com verified review

All the staff were amazing. Everyone was polite, helpful, friendly and efficient. Our room was very clean and a fantastic size. The bed was so comfortable too.
Kate and john
icon-파트너와 함께
파트너와 함께
10.0
/10
25주 전에 리뷰함

Hotels.com verified review

Everywhere was spotless and clean great staff and everyone was so friendly. The food was excellent and valentines night was really great . Will once again recommend it . Kind regards kate and john xx
Sophie
icon-여가 파트너와 함께
여가 파트너와 함께
6.0
/10
25주 전에 리뷰함

Expedia Group verified review

Room was beautiful receptionist was lovely breakfast was nice On a night it was very noisy lots of banging and an alarm was going off we got a knock on the door late at night to ask if we had been smoking in the hotel room which was setting the alarm off the lady asking us appeared quite rude and don’t apologise for the disturbance my husband and I don’t smoke no idea what the alarm was that kept going off in the end staff had mentioned they had turned the alarms off Quite disappointing as we were really looking forward to our night away
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Susan
10.0
/10
26주 전에 리뷰함

Expedia Group verified review

Staff were excellent, room excellent and breakfast was excellent will definitely recommend and stay again
Caroline
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
32주 전에 리뷰함

Expedia Group verified review

Room was lovely food good and all staff very friendly.
nic
10.0
/10
34주 전에 리뷰함

Hotels.com verified review

Fabulous
Des
icon-
10.0
/10
35주 전에 리뷰함

Hotels.com verified review

Staff very helpful great food as always
Julie
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
36주 전에 리뷰함

Expedia Group verified review

Lovely room, good facilities, friendly staff. Used the bar and restaurant and the food was very good.
Sean
icon-파트너와 함께
파트너와 함께
10.0
/10
38주 전에 리뷰함

Hotels.com verified review

Nice hotel, quiet location, clean room, fabulous breakfast, excellent customer service.
Joakim
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
39주 전에 리뷰함

Hotels.com verified review

Mycket bra
Martin
icon-파트너와 함께
파트너와 함께
10.0
/10
39주 전에 리뷰함

Hotels.com verified review

Absolutely amazing place, great staff . Very friendly stayed 2 nights for wife’s birthday surprise, even a murder mystery. Perfect.
Angela
10.0
/10
40주 전에 리뷰함

Hotels.com verified review

Good parking on site. A very warm welcome and beautiful room. The burger night offer was good value and very tasty and plentiful. Breakfast was lovely and freshly cooked , all in all a wonderful stay
Iain
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
42주 전에 리뷰함

Expedia Group verified review

Couldn't fault Brockley Hall. Friendly staff good food. Enjoyable stay
Michael
icon-여가 파트너와 함께
여가 파트너와 함께
8.0
/10
43주 전에 리뷰함

Expedia Group verified review

Excellent staff, very good food, clean, comfortable room, but the decor style was completely 'wrong' for the history and the architecture of the building. We were puzzled by the relevance of glass giraffes etc. The interior designer who was responsible for this, should be introduced to the concepts of relevance and restraint. Shame that the staff and chefs are let down by creepy interior design. It's often the other way round!
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Ian
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
43주 전에 리뷰함

Expedia Group verified review

We visited the property as we were going to meet our relatives who live in Saltburn. The hotel was lovely and the breakfast superb.We will use it again.
david
icon-여가 파트너와 함께
여가 파트너와 함께
8.0
/10
45주 전에 리뷰함

Expedia Group verified review

Very good.Lots of parking and near the promenade.
Kirsty
icon-파트너와 함께
파트너와 함께
6.0
/10
48주 전에 리뷰함

Hotels.com verified review

I had booked one of the deluxe rooms which cost £297 for the night. The size of the room and views were great, but I expected a higher quality given the price and description. There wasn’t anything major wrong, however there were several small things that made it disappointing. Firstly cleanliness, particularly the bathroom there were dust webs, lots of limescale and equipment on top of the shower (the shower had a missing knob). In terms of the room, small things needed finessing such as fixing the curtain hooks so they stay in the wall (for the tie backs), a range of biscuits rather than one packet, a larger TV especially for the size of the room and well maintained window frames (some were rotting) and cleaning the cobwebs and spiders from the windows. That said, staff were friendly and helpful and it was a great location.
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페이지당 리뷰 수
20
40

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