전체 평가 및 리뷰 LOtel-Casa Arca

Tiny property with a restaurant on the bottom floor. You have to cross through the restaurant to get to the second floor where the pool is located. Pool facilities are not kept up. Tile was dirty. Tiny pool. They do not have a spa but have a company come to your room. The whole experience was not worth the price. The only thing we liked was the free breakfast. Very noisy hotel and the staff start their day early. To top it all off the street that it is located on is a closed street do they pick you up about half a block away and take the car to a parking lot.

Excellent place and service. Great location. The hotel is beautiful and clean.

Our stay at LOtel Casa Arca was really beautiful. The stay came with 1 meal per day which you select from their menu and was absolutely delicious! The facilities were clean and the staff very friendly and helpful. It is walking distance (just outside) to the square with so much shopping and many wonderful restaurants. We would definitely stay there again.

This hotel was a surprise. It is about a half block off the Jardin square, shopping and restaurants. It was clean and quiet and we would definitely stay there again.

Muy bonito todo, buena comida, y gran personal

Sound proof doors really helped with the church bells!

Elegante, acogedor, de calidad. Céntrico y muy amable su personal. Muy atinada la elección de este hotel, claro que volveré 🙏

Muy buena atención previa a nuestra llegada. Ya que el hotel se encuentra en Zona Peatonal (muy de San Miguel) estuvieron atentos para esperarnos y que nuestra llegada no tuviera inconvenientes. El Hotel esta enclavado en una casona del principios de 1900. Las habitaciones de construcción nuevas de muy buen tamaño y mobiliario de alta gama, preciosos.

That is not enough words to express how beautiful and wonderful this place is EVERYTHING WAS AMAZING!!! Wonderful experience 5 Diamond’s hotel for us!!

Beautiful hotel in a great location in Centro. Breakfast is included and it is wonderful and plenty. The rooftop bar is very nice but doesn’t have great views like others in town. The staff was great and most were very pleasant. Not all spoke English but it wasn’t usually a problem. I highly recommend this hotel

Todo súper bien, está muy bonito. Lo único malo es que se escucha todo y es un poco difícil dormir, y el ruido empieza muy temprano

Hotel es lindo y está bien ubicado. Restaurantes muy buenos y el nuevo rooftop está super. Pero para el precio (que es comparable con hoteles 5 estrellas) le falta calidad en el servicio y mejorar terminaciones en las habitaciones y algunas áreas comunes que se ven deterioradas. Tener en cuenta que queda en una calle peatonal y no ofrecen asistencia con equipaje.

El trato tan personalizado y la cordialidad del personal. Me encantó la propiedad y cada detalle que dejaron para mi y mis acompañantes

Excelente beds

Excelente lugar

They charged me again when I arrived. I had already paid through expedia. I ended up paying double and with no fast solution

Todo

Todo perfecto, cuarto, ubicación, limpieza, trato. La Señorita Jessica Robles excelente!!

Todo muy bien salvo que el piso de la regadera estaba roto y se movía la placa de mármol.

I was fully satisfied