พนักงานบางคนก็ไม่ช่วยเหลือใดๆ มีวันที่เช่ารถ รถเข็นเก็บไม่ได้นับจับมาฝากที่โรงแรม พนักงานไม่ให้ฝากให้ขึ้นไปเก็บเองข้างบน ห้องเล็กมาก นอน 2 คนแบบมีลูกเล็กคือเบียดมากๆ ดีคือโลเคชั่นติดสถานีรถไฟ ห้องไม่ทำความสะอาดทุกวัน พัก 8 คืนทำแค่ 2 อันนี้มากไปจริงๆ ควรทำทุกๆ 2 วัน

Love this hotel. Located above the Nagahoribashi station. So, just need to walk about 3 minutes and arrive at the station for the train. This hotel is also near a Seven Eleven store and other tourist sites in Shinsaibashi.

Ở dưới sàn tủ lạnh còn bẩn, máy lọc không khí chưa được cấp nước đầy đủ để làm ẩm phòng. Bữa sáng ít sự lựa chọn.

This hotel is considered small enough but very comfy. The receptions are welcoming you 24/7. I had some night events and went back to Hotel around almost 1-2 AM and they still greet me nicely. The room itself is tidy, but some dusty spots still found but not a big problem. The hotel have a small fridge and Microwave, good if you brought back some foods but can't eat it and prefer save it for breakfast or tomorrow lunch. They also have coin laundry which is very helpful for solo traveler who don't want to pack much shirts (and not even using plane 's baggage, cabin only guy). The hotel 's location is very strategic, just under 5 minutes walk to Nagahoribashi Osaka Metro station (it 's located beside the hotel), around 5 minutes walk to Shinsaibashi shopping center, 10-15 minutes walk to Dotonbori and Namba (or 1 station away). Going to Umeda area just need to past 4 stations, going to Osaka castle only transit once, and the best of all, it was surrounded by restaurants (some of them 24 hours like Yoshinoya). They also provide free coffee, which tastes okay for me, and provide draft beer for a price. You can even ask for chopsticks for free if you forgot to ask for chopsticks from konbini (7-Eleven) or other places and want to eat by yourself in your room. But because the hotel is small and don't have fancy features such as pool or other things, it might not suitable for you who stays more than 5 days. But for short sightseeing or even only transit in Osaka, I could recommend you this hotel. There are some other Sarasa Hotel locations tho, like Shin-Umeda or Namba if you prefer other locations than Nagahoribashi/Shinsaibashi.

Close to subway only 1 minute walk and not far from attractions which can access by walking i.e. Americamura, Shinsaibashi shopping street and Dotonbori. Comfortable and clean. You can ask for keeping your luggage after check out. I would stay here again in my next visit.

This is the best place and very worth it!!! Friendly staff, was shocking when I drop the baggage and at night when I was back to the hotel the baggage was sent to my room!! Clean room, the spacious was comfortable. Will be back for sure to this hotel when I go to Osaka. The station right next to the building. Was only need 6min walking to Dotonbori area 👌🏻👌🏻👌🏻

They have a great location. Just one step from the station and it's located in the best shopping arcade in Osaka. Their staff is very friendly and helpful.

Kami memesan kamar twin 5 malam, kamar agak lega untuk ukuran hotel di Jepang. hotel sangat bersih, kamar sangat hangat (november-autum) dan harum tidak sumpek (ada mesin penyaring udara). pelayanan baik dan sarapan baik namun kurang bervariasi. kami juga dapat mengirimkan koper kami dari hotel ini untuk ke hotel selanjutnya. kasurnya aja yang kurang empuk dan lokasi hotel dekat dengan stasiun kereta bawah tanah(tepat d sebelah hotel). kalau bawa orang tua dan anak-anak tidak ada akses lift di stasiun ini. kalau mau ke stasiun Shinsaibashi jalan +/- 10 menit.

the location is just a step away from Nagahoribashi station and 1 station from Sinsaibashi, the rooms are quite spacious compared to other hotel rooms in Japan. In the future hope to stay again at Sarasa Hotel.

ไปธุระที่โอซะกะ ที่พักใกล้ subway มีร้นสะดวกซื้อใกล้ สะดวกมาก

깨끗하고 작은 방에 편의시설이 잘 갖춰져 있었습니다. 아침 식사도 괜찮았습니다. 지하철역과 가까워서 위치가 꽤 편리했습니다.

Good location. Nice staff clean but WiFi really bad