Room was clean.

Cleaning needed… bathroom has fungus

Ich hatte einen sehr schönen Aufenthalt. Das Personal war sehr freundlich und professionell. Mein Zimmer war sauber uns ordentlich mit einem schönen Bad und einem wirklich bequemen Bett. Vom Balkon (mit einer Hängematte) hat man einen tollen Blick auf die Berge (wenn es die Wolken erlauben) Natürlich ist es aufgrund der zentralen Lage und des erstaunlichen Verkehrs recht laut, was aber durch die Annehmlichkeiten aufgewogen wird. Kann dieses Hotel uneingeschränkt empfehlen!

The management, staff at the front desk as well as the cleaning staff were very friendly, helpful and hospitable; I would recommend this property because of this anytime.

The management, staff at the front desk as well as the cleaning staff were very friendly, helpful and hospitable; I would recommend this property because of this anytime.

A nice hotel in many ways but v noisy. Staff were helpful. Stayed for 6 nights but no credit on my radisson account although i enquired numerous times. Im.v dissappinted

Very greedy, they even charge for one broken water bottle.

Property dirty, needs maintenance, bathroom water leaks into the room, bathroom dirty, breakfast items not tasting good, need better quality food for the money charged.

Hospitality is excellent and location is perfect. Management is very responsive and staff hospitable. However there is a disconnect on the online booking regarding already paid breakfast option which doesn’t reflect on the hotel account which can be an irritant. Also the food could be improved upon. Otherwise excluding online booking confusion and a little improvement in the food this place deserves a 5 star.

The hotel staff is friendly, the hotel amenities are very efficient and effective, and the view of the mountains from the top two floors - is just fantastic. Had a bit of a medical emergency, and the hotel had no immediate response. They did not know how to call a doctor, but they did provide a car to take me to the hospital next-door but did not offer the car service to come back.

The location is great but the property is old. They are doing renovations. The staff were friendly and helpful.

The hotel has a lot of construction going on. But the views are great and the staff are very friendly.and helpful. Quite dusty due to the construction and the gym is being built and restaurant is under construction. Food was very good and breakfast is great. Room is spacious.

Nice location, under renovation, excellent food and hospitality.

AC should be provided.

Immature staff, no patience. Requested for early check in around 12.20pm and early check out on same day around 7.00pm. Girl (Roshini) startrd talking in arrogant tone saying, she can't do anything until 2.00pm.After asking them to call manager, he apologized and gave us one of the two rooms we booked, when we requested him to help give other room, he started behaving rude too. I agree check.in time is 2.00pm but their attitude in explaining this point was extremely arrogt

The location is excellent but the hotel is in poor condition. The ceiling in the bathroom leaked from the floor above, the safe was broken, and the service was indifferent. The restaurant was clean and the breakfast nice with a good selection.

Repair work noises and uncomfortable beds. Lack of hygiene in the restaurant were downs. very prompt and helpful personnel were the pluses.

The location is amazing. You can actually see Kanchenjunga right from the balcony if you opt for those special rooms. This is rare in Darjeeling proper - so this hotel is pretty unique from that perspective. However - the hotel is poorly maintained and room cleanliness (especially bed sheets, pillow covers, etc.) is not as per expectation.

Room was not ready. Poor maintenance and up keep. Non smoking room was required. Given smoking and stinging room.

Its Located right in the heart of Darjeeling. And the view from the rooms facing the mountains is awesome. You get to see 'Kanchanjunga' range very clearly. waking up to the post card perfect scenery is surreal !