전체 평가 및 리뷰 Ortea Palace Hotel, Sicily, Autograph Collection

기대하지 않았음에도 최고의 서비스를 경험한 호텔. 시라쿠사를 여행하며 인종차별을 경험해 매우 불쾌한 상태였음에도 불구하고, 이 호텔의 모든 직원들의 우호적인 모습과 친절함 덕분에 여행이 한층 행복해졌다. 조식은 매우 깔끔하고 맛있었다. 룸서비스도 최고이고, 특히 오션뷰의 방은 정말 아름다웠다. 시라쿠사를 여행하는 사람들에게 강력히 추천하는 호텔!!! 모든 것이 완벽했습니다.

There were ants in our first floor bathroom. They sent someone to clean and take care of them. They essentially just left them on the ground dead. Hotel was nice. No complimentary bikes to use per website. Pool can only be used with kids 2 hrs per day allotted time.

Had a wonderful time in Syracuse and Ortigia

Wonderful hotel, great location

El hotel la suit grande confortable buena vista lo malo es la tina que no es para las personas mayores ni impedidas de salud Las tinas son para personas que no sufran de movilidad

Beautiful location. Friendly staff. Elegant hotel.

The staff were charming. They made the stay feel very special

Hotel was absolutely beautiful! Perfect location. Staff was very friendly and professional. Drinks & dining fantastic. Can not wait to visit again nect year! Thank you again. With sincere wishes Joe & Edie Hayes

Pour résumer au mois de janvier le chauffage ne marchait pas dans notre chambre qui n'était pas le premier prix on nous a proposé une deuxième couette. Insonorisation de la chambre avec le couloir inexistante. La douche fuyait dans toutes la salle de bain les contenants shampooing et apres shampooing de la douche étaient vide. Le petit déjeuner a lieu dans le hall d'entrée.

Hotel semplicemente fantastico

Hotel muito bem localizado, com acomodações impecáveis, cafe da manhã sensacional. Atendimento excelente.

Great place and staff. We definitely are going back there, next time in Sicily

Lovely room. Friendly staff. Restaurant, bar and reception large but lack character. Could be improved.

During our 3 nights in the hotel the air conditioning system didn't function, there was a thunderstorm that flooded our room and the entrance door to our room wouldn't lock when we exited the room. The hotel/ Expedia did not adequately compensate us for the inconvenience. The hotel is beautiful, well located and very comfortable however.

Great location, very friendly staff

Staff was incredible! Gianlucca, Sylvia, Allesandro. Breakfast was fabulous. Highly recommend this hotel.

El hotel ubicadisimo , el baño chico lo demás perfecto , la atención extraordinaria

Amazing property in the best location for the island.

The best (perhaps the only) luxury hotel in Ortigia. Excellent location on the sea within walking distance to the everything. Very nice rooms. We had a Garamond Jr. Suite. The staff is super friendly and sleep good English. Service was excellent. The buffet breakfast was very nice (€50 if you prepay it). Valet parking available (€40). The only complaints we had were that the pillows were not comfortable, the mattress was super firm, there was no comforter (only a thin blanket), and that may things were not functioning. For example there were two awnings in our balcony and one could not be opened. The pool has pretty mosaics but no chairs to rest near the pool. Hamas/steam room and some of the showers didn’t work. The pool has nice chairs inside the pool with spa jets but none of them worked. Still in spite of all that we would defiantly stay there again since it’s the only luxury hotel in town

It’s a wonderful hotel. You should be very proud. I will definitely stay again