전체 평가 및 리뷰 Shintana Saya Residence

늦은 밤시간에 도착했지만, 호텔대표가 픽업서비스를 해 주시고, 출국 때도 같은 서비스를 해주시는 것에 감동했다. 호텔 툭툭이로 어디든 친절하게 목적지까지 데려다주시고 픽업서비스까지 무료로 해주셔서 시엡립시내의 거리가 느껴지질 않았다. 호텔은 아담한 사이즈지만 직원 교육이 잘 되어 있어 친절하였다. 깨끗한 침구와 깔끔한 호텔, 친절한 직원들, 맛있는 조식, 매일 저녁 관광을 하고 돌아왔을 때 과일과 떡 서비스....마지막 날 비행시간이 늦은 밤이었지만 check-out이후 따로 방을 내어주는 서비스는 정말 감사했다. 무엇하나 나무랄 것이 없어 편안하게 5일의 휴가를 보낼 수 있었던 것에 감사한다.

아담하고 관리가 잘 되어 있는 이 호텔에 4일간 묵으며 여행의 즐거움이 배가되었다 깨끗하게 잘 관리된 풀장은 작지만 단차가 있어 초4 초2 아이들이 4일 내내 즐겁게 잘 놀았고 널직한 패밀리룸은 층고가 높아 개방감이 크고 침대또한 성인3명이 누워도 될만큼 넓고 쾌적한 킹사이즈로 2개가 준비되어 편안하게 잘 쉴수 있었다 음식도 맛있고 친절한 스태프에 기대치도 않은 턴오버 서비스까지... 5성급 호텔에서 16년간의 경험을 가진 젊은 오너가 2년전에 오픈한 이 레지던스는 모든게 잘 정돈되어 관리되고 있어 특히 가족여행객에게는 강추임. 심지어 공항 픽업서비스, 비행시간을 고려한 late checkout 까지... 모든게 완벽했던 신타나 사야 레지던스! 언젠가 다시 가고 싶은 곳이다

많은 곳을 여행했지만, 이곳처럼 편안하고 기분좋게 머문곳은 처음이에요. 모든게 A to Z 까지 완벽한 곳입니다. 룸컨디션은 물론이고 친절한 스탭들, 레스토랑의 음식, 아늑하고 깨끗한 수영장, 선물같은 미니바와 준비해주신 웰컴디저트 및 와인, 모든게 완벽했어요. 씨엠립에 와서 이 곳에 머물수 있는건 행운이라고 말하고 싶어요. 제가 다시 시엠립을 방문한다면, 주저없이 무조건 신타나사야레지던스 에 묵을겁니다. 감사합니다.

가족여행을 여러 나라를 다녔지만 단연 호텔 객실의 크기는 압권이었다. 두개의 킹사이즈 베드와 소파가 있었음에도 많은 여유공간들 그리고 웰컴와인과 특별한 요리는 우리 가족을 행복하게 만들었다. 뿐만아니라 매일 객실로 돌아왔을때 객실에 차려진 요리는 늘 우리를 감동하게 만든 호텔이었습니다. 또한 렉서스SUV로 공항픽업 드롭오프서비스는 또하나의 감동이었습니다

급하게 항공티켓을 구매한 후, 유적지 관광을 어떻게 해야할지 고심하면서 캄보디아에 왔었다. 하지만 왠걸!!! 신타나 사야 레지던스는 공항에서 부터 우리가족을 편안하게 pick up 해주기위해 마중나오시고, 친절&안전&적당한 가격의 툭툭이로 (호텔에서 제공해주시는 툭툭이) 우린 정말 재미나게 유적지 관광을 했다. 또한 호텔은, 깨끗하고 편안했고, 서비스 또한 최상이었기에, 나와 우리가족은 다음번 재 방문시에도 100% . 여기, 신타나 사야에서 예약할 것이라는 의견통일을 모았다! 정말 최고의 서비스 감사드려요~~~~~ ^^

Over all an excellent place to stay while on vacation. They’ve complimentary pick up from airport along with chilled coconut water on these hot days. Very welcoming & friendly staff. Good restaurant with good menu options.Service in the restaurant could have been a little better and faster. Will recommend this place to family and friends.

Well, where do I start! This is probably the best customer experience I’ve ever had from a hotel. We booked a room with an airport pickup included along with 2 x 60 min massages a day. From the moment we were greeted at the airport we were treated like royalty, the transfer was smooth and we were immediately provided with a cold flannel and fresh ice cold coconut. Our room was brilliant and comes with a mini fridge with complementary water and soft drinks. The food in the hotel is really, really good. Our first night we ate at the hotel and we were not disappointed one bit and it was very well priced. We took advantage of a guided Ankor Wat Sunrise tour which is a must do which the hotel organised for us. Throughout the day we were given ice cold flannels and bottled water. The hotel offers a free one way Tuktuk ride into town which only takes about 10 mins. When we were ready to come back we simply WhatsApp’d the driver to collect us for $3 (US), which could be added to your room bill if you didn’t have cash. On leaving the hotel pretty much all staff on site came to wave us goodbye including the chef’s who we’d not seen. That level of detail sums up the hotel and the great leadership it has from Sy. I cannot rate this hotel highly enough, it’s a quality place but it’s the staff and its people that make this a place I will never ever forget and hope to return to sometime in the future. Thank you for an unforgettable stay.

Wonderful small hotel. Stayed in the Royal Suite. Lovely big room with good lounge area and a spacious bathroom with rainwater shower. Pool area is a welcome oasis in the heat. Great little restaurant with a good choice of breakfast. Staff were so friendly! Free Tuk Tuk in to town about 10 minutes away.

We had a wonderful stay at Shintana Saya Residence. The staff were incredibly kind, warm, and attentive—going above and beyond to make us feel truly welcome. When we arrived, they were all there to greet us with genuine smiles, and when it was time to leave, they gathered once more to bid us farewell and wish us a safe journey home. David, although we didn’t have the chance to meet, I wanted to let you know how exceptional your team is. They are dedicated, hard-working, and a true credit to your residence. Once the hotel reopens, I sincerely hope you'll consider bringing them back.

Absolutely amazing stay at Shintana Saya. Staff were increadibly helpful and service oriented. My wife summed it up well - ,most zen hotel we have ever stayed at. Beautiful pool area, nice breakfast and nice small things like pieces of fresh fruit when we got back from our day sighteeing in Ankor. Strongly recommend this hotel.

Many apologies for this late submission. My sister, her friend (the two of them shared a room) and I booked two rooms in January 3025. Very simply, we were treated like royalty; the service was faultless, the spacious rooms were impeccable, and every one was most helpful. The dining area, while small, served fresh juices and coconut water for the asking and the chef was eager to customise the breakfast offering, which was sumptuous. Also, the hotel arranged all local transport which could go on the bill. Although the location may appear to be a bit far from the hourly-burly of the town Center, it’s only 10 minutes away from an auto-rickshaw ride. Would stay at this lovely oasis anytime.

Staff and service were so fantastic. My 11 year old said she felt like royalty! They greeted me by name with so many welcome drinks, fruit and extras every day. Wonderful communication and set up tours for us with fantastic drivers and guide. The property itself is so beautiful and welcoming. We had 2 suites connected with so much room. They opened early for breakfast on our departure day so we didn’t miss out. Absolutely outstanding!

We thoroughly enjoyed our stay here. Everything was perfect. We hope to visit again in the future.

Sy was fantastic and very helpful. He went above and beyond to assist us with every request/question we had and to make sure we had a pleasant stay.

Highly personalized treatment in a beautiful small hotel in Siem Rep. close to Angkor Wat, very convenient for an early, sunrise visit. Surprisingly high quality ford in the restaurant. Beautiful room and swimming pool. Loved it.

Staff was fantastic! Delightful small personal hotel close to Angkor Wat!! Great swmming pool!

Amazing service from start to finish. They made the stay very special especially as we were there celebrating my dad's birthday. Thank you for a wonderful experience.

Small hôtel with excellent service and quality environnement. Perfect organisation for transportation and visit of the temples. Good restaurant. Efficient management by Mr. Sy.

Wonderful boutique hotel with beautiful decor and grounds. Exceptional and personalized service from friendly and knowledgeable staff. We had 2 lovely dinners in the restaurant and enjoyed the treats in the room.

Staff is amazing. Everyone was great.