The room was clean enough, staff were ok. They were pet friendly as far as pets were allowed in, but I was shocked to have to pay £20 per night for my small dog! They said it was “all the extra cleaning”!? Breakfast better on day 2.

Great staff who were welcoming. Adrian the bar man was particularly knowledgeable about the local area and gave us plenty of tips.

Food both breakfast and evening meal were excellent. All staff were excellent and really wanted the stay to be special for us. The room was good and the pillows were clearly new and helped us sleep. The check in closing at 22.00 might cause a problem to some people and the only other problem was it appeared to be a bit tired in corridors but rooms were fine

Lovely

Like a home from home very comfortable

Staff were very friendly and made me feel at home during my cycling trip. Food was excellent. Would recommend visiting!

Lovely stay host Fiona and son Hugo and rest of staff were excellent

What wonderful hosts, very friendly and personal service. A beautiful location with great food and drinks. Very hospitable for us and our dog.

Comfortable room, massive bed, great breakfast. V pet friendly.

Excellent overnight stay. Brilliant food and service from all the team. Great location and we will be back

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Lovely location right on the square in an old property. From our room we could see the castle.

Spur of the moment booking as we suddenly got a free weekend in our schedule. Nice hotel, good dinner and breakfast.

Beautiful hotel in a stunning location. We stayed in a Signature Room and it was lovely, clean and comfortable with a yummy breakfast the next day. Will recommend.

I have stayed here regularly over the past 2 years and always find the Staff very helpful and accommodating. Lovely location and the food is excellent

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Our stay was very enjoyable and the staff very friendly and helpful. Breakfast was very nice but did not eat there otherwise, menu not to our taste and very expensive.

The hotel and area were very nice but for what we were charged i expected more Also the restaurant was mediocre. We stayed in the Middletons hotel in york for less than we paid here .

Business trip, arrived late so restaurant was shut however the owner made a sandwich which was very much appreciated. Stayed two nights for business so early starts, missed breakfast both days as way too early. Managed to eat in the restaurant on day two. great menu, great food and wine. In summary great place for a break however if you are on business check on times for breakfast and restaurant closures to avoid disappointment.

Very friendly hotel, nothing was a trouble for the staff, food was excellent, room was looking over the castle &square, definitely recommend it 😁