We stayed in this ryokan for a family trip. The city is unknown to non-Japanese people, but the people at the ryokan were so kind and helpful. Sometimes it was not easy to communicate as their English was not the best, but they tried their best to help. The meals were awesome, and the bath places were great as well. We were totally satisfied and I strongly recommend this place.

従業員の方々の接客対応が良かった。少し困っているとさりげなく声をかけて頂き大変心地良かったです。

We had an excellent 2 night stay at Tamaya. We were collected and dropped off at Bessho Onsen train Station. All staff were wonderfully helpful despite our lack of Japanese language. The meals were fantastic and varied (different meals for breakfast and dinner each day). Our room was very comfortable with Western beds and a seating area. We spent a day exploring temples in the area- note that very few shops, cafes or restaurants were open on a Monday.

チェックインからチェックアウトまで静かな環境でゆっくりと過ごせました。お食事とお風呂が特に良かったです。もう一度訪れたいと思えるお宿でした。

料理が素晴らしいと思います。 全体的に清潔感があります。 お風呂が少し狭いと感じました。