9.0
특별함
리뷰 178개
청결

9.2

편안함

8.8

서비스

9.4

실제 이용 고객 리뷰 Casa Ganesh Tulum

페이지당 리뷰 수
20
40
상위 리뷰
Doraly
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
10.0
/10
14주 전에 리뷰함

Hotels.com verified review

Our stay at Casa Ganesh in Tulum was absolutely excellent. The location is unbeatable, right in the heart of the beach zone and close to everything. The staff was incredibly helpful, attentive, and always available when needed. The property is very clean, beautifully maintained, and the bedrooms are spacious and comfortable, making it easy to truly relax. Everything felt well organized and welcoming. We would definitely stay here again. Highly recommended!
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Jennifer
icon-파트너와 함께
파트너와 함께
8.0
/10
18주 전에 리뷰함

Hotels.com verified review

No beach view from any rooms. But direct beach access. Gated property is nice addition. Bed was NOT comfortable at all. Sunken in the middle and we both woke up with sore backs. Im a silver member with hotels.com. Upon booking the room hotels.com said a free spirit would be inlcuded upon our arrival. The hotel had no bottle to offer (no restaurant or bar on property). They said that is hotels.com's offer, NOT ours. I believe this part to be the fault of hotels.com for offering something that they can not confirm with the hotel.
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Christine
4.0
/10
20주 전에 리뷰함

Expedia Group verified review

Awful hotel experience. Very misleading information online… what it doesn’t tell you is that it is located directly next to one of the loudest clubs on the strip. If you plan on sleeping at all do not book this hotel. Amenities were minimal. I booked this hotel because it had beach access & food and beverages… what it does not tell you online is that you have to walk down the beach to access these amenities.
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Lira Mueda
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
21주 전에 리뷰함

Expedia Group verified review

The staff are really nice and accommodating . Especially Theresa . She’s sweet and anticipates our needs. The place has no amenities but you have access to Ahau which is the sister hotel . But I like the atmosphere here in Ganesh - the location is perfect, if you don’t want the hustle and bustle of typical resort this is a good place for you . The beach is nice and the only downside is it’s on the strip of clubs that can be loud at night but they stop playing at 1 am. Somehow all of us slept well despite of the loud noise of club music. Foods amazing in all restaurants.
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Cristina
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
22주 전에 리뷰함

Expedia Group verified review

La habitación bonita
Jose
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
26주 전에 리뷰함

Expedia Group verified review

Excelente atención
Adriana
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
10.0
/10
29주 전에 리뷰함

Hotels.com verified review

Staff was so amazing and accommodating! Highly recommend and would stay again
Ravi
icon-여가 친구와 함께
여가 친구와 함께
10.0
/10
31주 전에 리뷰함

Expedia Group verified review

Sandra customer service was awesome. Very attentive and went far beyond and helped us with our luggages. Information was on point. Explained us everything and suggestions were very helpful. Also used sister hotel amenities. Very helpful.
Taofik
icon-여가 친구와 함께
여가 친구와 함께
10.0
/10
31주 전에 리뷰함

Expedia Group verified review

It was a good stay. The welcoming host Sandra was amazing and very helpful.
Sarah
icon-여가 파트너와 함께
여가 파트너와 함께
6.0
/10
31주 전에 리뷰함

Expedia Group verified review

Nice property, rustic, green, clean. Good location. Sadly next door is a beach club which blast awful music all day and night. You can hear it loudly in the room until early hours and you cannot relax in the beach loungers without the insanely loud music disruption. Nice beach, nice area but the music was a downfall, we moved to a different area!
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Cruise
icon-여가 친구와 함께
여가 친구와 함께
10.0
/10
32주 전에 리뷰함

Expedia Group verified review

This property was everything it stated! Love the location, free parking, and quick access to beach. The young lady working the reception desk was EXTREMELY HELPFUL! She had the best customer service.
Eugene
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
34주 전에 리뷰함

Expedia Group verified review

Hidden gem! Will come back. We love how we got access to other resorts and also the galllery.
Felix Josue
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
35주 전에 리뷰함

Expedia Group verified review

Excelente lugar, muy buena atención, es pequeño el hotel y eso lo hace más personalizado
Maria Jose
icon-여가 친구와 함께
여가 친구와 함께
6.0
/10
43주 전에 리뷰함

Expedia Group verified review

Buen lugar solo que si considero que el olor a humedad no me agradó
martha
icon-여가 PET
여가 PET
10.0
/10
46주 전에 리뷰함

Expedia Group verified review

Lovely hotel, the best part is the staffs, they'll make you feel special all throughout your stay. the food and drinks were delicious.
jennifer
icon-여가 친구와 함께
여가 친구와 함께
10.0
/10
46주 전에 리뷰함

Expedia Group verified review

Un super servicio la chica Sandra la mejor siempre atenta a todas nuestras necesidades!! El desayuno super y nuestro mesero Sergio el mejor de todos 10/10 Super recomendado
Sylvia
10.0
/10
51주 전에 리뷰함

Expedia Group verified review

Propert was very clean! Staff super friendly and very helpful
Katusha
4.0
/10
51주 전에 리뷰함

Expedia Group verified review

The room we stayed at had geckos coming in at night. They were making weird noises and we barely slept at night. I requested a new room and the hotel was occupied at the moment. I do not recommend
Mario
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
51주 전에 리뷰함

Expedia Group verified review

Property and location was great, Sandra was great.
Laísa Moraes
icon-파트너와 함께
파트너와 함께
10.0
/10
54주 전에 리뷰함

Hotels.com verified review

É um lugar incrível, seguro (tem senha para entrar e ainda um segurança toda a noite), beira-mar e super bem localizada! Ao lado dos melhores restaurantes de Tulum, farmácia em frente, supermercado há meia quadra! Nos forneceram uma sacola de praia para levarmos bebida para a praia! Volto com certeza absoluta só não nesta época de sargaço, a cor do mar perde a beleza do mar do Caribe!
자세히 읽기
페이지당 리뷰 수
20
40

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