The bathroom towels were small - the onsen was great - could do with more frequent shuttles

Nos hemos sentido como si estuviéramos en nuestra propia casa. El personal es muy amable especialmente Yuika, la gerente del hotel, quien nos ha apoyado con todas nuestras necesidades. Definitivamente lo recomendamos a todos que quieran conocer a Hakuba!

Excelent services the staff tried everything to help you! That was great! Me and my family had great team! We travel from mexico. The shuttle takes you everywhere. My son loved the dards! There is service food somedays, may be one more day of food service would be good!!

Very welcoming place. Staff do everything they can to help you. About 10 minutes walk from sakka lifts at Happo and hotel runs shuttle services to and from the slopes each day either direct to Happo, goryu or bus terminal and then bus take you onwards to the many other Hakuba slopes. Breakfast buffet is quite good. Onsen on site is great. One of the best places I've stayed.

溫泉超棒