Very disappointing stay. the website says they offer dinner so we booked dinner for every night, which was confirmed by the hotel. When we got there, the front desk told us that the chef wasn't free the first two nights so we don't have dinner for the those nights. They were not apologetic and just told us to go somewhere else.. bathrooms were also tiny. Almost impossible to help my toddler bathe. Room service was also non existent. We had to take out our own trash, which I've never had to do at a hotel.

Our stay at Wadano Forest Hotel was great. Everyone from the front desk staff, kitchen staff, and shuttle drivers were extremely polite and helpful.

Staff was friendly and helpful

The best part was how close the hotel is to the Hapo One slopes. Also, the people working at the hotel were extremely helpful and accommodating.

Distance from skii areas and food establishments

Property needs updating and deep cleaning. Walkable to some restaurants. Kind and helpful staff and drivers Ok breakfast and hot pot dinner

Quiet end of Happo one and a quick walk to the Sakka ski area is great for beginners.

It’s super close to a chair lift up Happo Mountain and a fantastic restaurant, The Rabbit Hole. Also close walking distance from other bus services. The Hot Pot meal was sensational! They’re very rigid with the hotel shuttle service, specifically if you’re not an “apartment resident”. It can be quite rowdy if people staying in room above. Was a bit unclean and not exactly value for money. Would suggest booking direct and packing ear plugs.

We loved the hotel and thought that the neighborhood was absolutely beautiful. The hotel was impeccably clean and the staff were so nice!

Everything about our stay at Wadano Forest Hotel was as good, or better than expected. An escape, respite and adventure, in the Habuka winter wonderland. Joanie did a wonderful job of making us feel welcome and ensuring everything went smoothly.

Good host and timely support from the staff.

The staff was really helpful and there was a free shuttle onsite. The room was spacious and clean. There is also a nice onsen at the hotel. The Sakka ski lift is within walking distance. Overall great comfortable stay! Thanks to Joanie and the staff for great service and warm hospitality!

大満足でした！！帰るのが勿体無いぐらい快適に過ごせました。

Excellent

Fantastic staff and service. Shuttle was very convenient for mornings and evening dinner plans. Proximity to Happo hard to beat. Would stay again!

The location is a bit off, about 5 minutes walk up hill from the last shuttle bus stop, and the breakfast is disappointing.

Property was clean and modern.

Personnel chaleureux et serviable. Emplacement idéal et calme. Grande chambre confortable.

We stayed here 6 years ago under different owners so we came again this season. It's a lovely hotel with lovely staff. We love the onsen.

Very helpful staff. Warm and spacious rooms. A few more breakfast option would be good. More hanging space in the room for the ski season a must. Good stay.