Great

Good hospitality of the front staff. Mr Denesh and Ms Ritu. If someone ask if I want to stay there next time, I would say that certainly, I will consider because of the friendly staff. Mr Denesh looked to be happy to help guests sincerely. Although it is an quite old hotel, I can say that the hospitality of the front desk offsets it.

It is a brand new hotel and facilities, amenities, and services are good. But breakfast quality and varieties should be upgraded. Location is wonderful.

Very good hotel to stay Convenient to stay and kind hotel agent

A convenient, quick transit spot since it sits right near the airport and right at the entrance of the city. However, this did not cut my true 5-star. The staff was absolutely wonderful—the team was incredibly warm, attentive, and eager to help with any request. The breakfast was another major highlight, offering a great, expansive spread with plenty of options to choose from. Multi cuisine.. Unfortunately, the property falls short in a few key areas. The rooms, while great views, needed some extra dusting, and some TLC. Families should also note that there are absolutely no amenities for kids other than the pool, needs a play area or something similar to keep children entertained. while the rooftop restaurant offers cool views of the city and passing planes, the space itself is looking tired and definitely needs a facelift to bring it up to premium standards. It’s a decent place to crash if you need to be close to the airport entrance, but it needs a bit more attention to detail to truly earn its luxury rating.

Very old property. Internet was damn slow. Breakfast was average. Toilet was too small and it looked like for kindergarteners

広々として清潔な部屋。静かで落ち着から場所にあり、また利用しようと思う。 朝食もチョイスがあり美味しかった。淹れたての茶が飲めるのも良かった

Breakfast was good

Very rude staff. I want to highlight an incident. The sensors at the entrance gate is ideally supposed to be automated and sensor should be working. As my mother (aged 75+ yrs) were walking from the entrance towards the lobby, the sensor failed working and the entire glass door dashed against my mother's shoulder and she well on her back. When i reviewed this myself by standing close to the door (2 inch approx) to my surprise the door the sensors again did not work and the door closed on me while my finger actually held in the middle of the door. The sensors were actually not working. When we raised this incident to the hotel staff (on duty manager and security in charge), they initially blatantly denied any wrong doings. They were like this is how the sensors work. They were behaving as if we had not stayed in a star property before this. They were being very rude initially and started saying sorry only when some international guests came to the lobby to watch the incident. I then called one of their staff to stand next to door and actually showed to them. The sensors failed again and it was suppose to close on the staff's face. Only then they realized that something was wrong with the sensors at the automated gate. We asked them to connect us to the GM of the hotel (Swapna Nair), which they denied saying she is busy. He was later at around 10PM is when their Deputy GM called and acknowledged the incident. It is a serious threat for children and senior citizens.

Cómoda, amplia y limpia

The room was in good condition. The staff was courteous

I had a big spacious room- but my friends room was small and very tired looking. It was super clean. Helpful, friendly and efficient staff.

Good

。

For Marriott room was very big and good. Lobby could’ve been better. Breakfast 3,5

Clean room. Great room service. Food at the breakfast and dinner was great.

Wifi Internet did not work at all, but overall it’s a fabulous property.

Amazing food and amenities

Great breakfast, room tidy, wifi a little clunky but passable. The rooftop bar had an event so we went to tae one one the mezzanine level and they put the music up really loud even though it was only 7pm and had 5 other people in the whole place.

👍