8.2
매우 좋음
리뷰 65개
청결

9.0

편안함

8.8

서비스

8.4

실제 이용 고객 리뷰 Alua Sunny Beach Resort & Spa

페이지당 리뷰 수
20
40
상위 리뷰
ONUR
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
8.0
/10
13주 전에 리뷰함

Hotels.com verified review

Aile dostu lokasyon ve konumu iyi Yapilar biraz eski ama her türlü oda ekipmanı guzel çalışmakta. Çalışanlar güleryüzlü ve ilgili emeği geçen herkese teşekkürler
Samet
8.0
/10
14주 전에 리뷰함

Hotels.com verified review

,,
Lars
icon-여가 가족 휴가
여가 가족 휴가
8.0
/10
52주 전에 리뷰함

Expedia Group verified review

Die Anlage ist sehr weitläufig.Der Poolbereich ist sehr schön,man findet immer freie Liegen.Das Buffet könnte besser organisiert werden und die Qualität des Essen könnte besser sein.
Keskin
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
6.0
/10
111주 전에 리뷰함

Hotels.com verified review

Oda temizlik ekibindeki kişi sürekli gelip saat kaçta ayrılacaksınız diye sabah 09.00 dan itibaren sormaya başladı . 12.00 de çıkacağımıza söylememize rahmen resepsiyondan da arayıp tekrar tekrar sordular. 11.45 te 2 odamızı da boşalttık. Otelin içindeki supermarkette çalışan erkek personelin davranışları kabaydı. 5 yıldızlı bir hotel çalışanlarına daha iyi eğitim vermesi gerekiyor.
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Momcilo
icon-여가 아이와 함께
여가 아이와 함께
8.0
/10
114주 전에 리뷰함

Expedia Group verified review

Good hotel but I think is to crowdy
Eduard
icon-파트너와 함께
파트너와 함께
4.0
/10
117주 전에 리뷰함

Hotels.com verified review

hotel located right on the seafront, which had multiple pools, but the beach was quite far away. Unfortunately, our experience was less than ideal in several aspects. Firstly, the reception staff were extremely unfriendly. Their responses were very curt and dry, leaving no room for any discussion or attempts to resolve issues. While not all the staff were like this, the majority left a negative impression. Additionally, the food in the main restaurants was quite disappointing. It felt as though the chefs were either not skilled or not attentive to the quality of the meals, resulting in tasteless dishes. Overall, while the hotel has great facilities and a beautiful location, the unfriendly service and poor food quality were significant drawbacks to our stay.
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Yagmur
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
6.0
/10
166주 전에 리뷰함

Hotels.com verified review

Otelin fiziki şartları oldukça yeterli. Oda boyutu, temizliği, havuzlar gibi. Ancak yemek çeşidi ve yemeklerin tadı çok kötü. Gece için animasyonlar özensiz ve tarih öncesi, inanılmaz kötü. Gündüz müzik dahi yok otelin hiç bir yerinde. Animasyonlar ve etkinlikler neyse ama 5 gün boyunca keyifsiz bir yemek deneyimi tüm tatili kalitesiz hale getiriyor.
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Sang Wok
icon-여가 친구와 함께
여가 친구와 함께
10.0
/10
168주 전에 리뷰함

Expedia Group verified review

Excellent resort. I would recommend to family and friends
Irena
icon-여가 가족 휴가
여가 가족 휴가
4.0
/10
206주 전에 리뷰함

Expedia Group verified review

They front desk personnel didn’t want to give us the room because we didn’t put the 1 year old on the reservation and they said they can not modify the reservation until we had a long argument with them
Brian
icon-파트너와 함께
파트너와 함께
10.0
/10
208주 전에 리뷰함

Hotels.com verified review

Very big hotel by the far end of Sunny Beach. Everything was good, the location, food and facilities. The swimming pools are superb, very big and very clean. No problem with towels reserving recliners, but it was towards the end of the season.
Mark van der
icon-여가 아이와 함께
여가 아이와 함께
10.0
/10
212주 전에 리뷰함

Expedia Group verified review

We very much enjoyed our stay as both the grounds as the room were very nice. The staff was really great, we had the feeling the hotel was well managed and the staff worked here with pleasure and generally had a smile on their face. Also the reception was very pleasant and effective. All by all it was a very nice holiday!
Morten
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
8.0
/10
214주 전에 리뷰함

Hotels.com verified review

Rigtigt fint og dejligt familie hotel.. Der er noget for en hver alder. Godt udvalg i buffen og til at komme til
Kelly
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
8.0
/10
215주 전에 리뷰함

Hotels.com verified review

Hotel was amazing cannot fault at all. Room very spacious and clean. Food was lovely but mostly the same each night. Tried the Mediterranean which was fabulous food was lovely. Pools were amazing, pool bar was perfect most of the staff where quite friendly but lots of young adults behind bars that can’t really understand you. The only fault was the lifts were a nightmare especially having a young son in a wheelchair and then people staying at the hotel were very rude and had no manners…luckily more English families were arriving and they seemed a lot friendlier my
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Ian
icon-비즈니스 및 여가
비즈니스 및 여가
6.0
/10
225주 전에 리뷰함

Expedia Group verified review

By Bulgarian standards the resort was very large and the land around it allowed you to take a walk. The only similar property in this country would be the Melia Hermitage in Varna.
Alexandra
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
8.0
/10
258주 전에 리뷰함

Hotels.com verified review

Voyage en fin de saison donc c’était un peu « mort » L’hôtel était très propre rien à redire la dessus, la nourriture convenable. En ce qui concerne les cocktails pour le all inclusive… une horreur, tout avait le même goût que ce soit la vodka, la tequila,… Pour le reste, nous avons profité du spa et des soins très très agréables! Nourriture variés tous les jours sauf que niveau des desserts, assez répétitifs. Aussi pour les snack et cafés entre 15-18h impossible d’avoir du salé, uniquement du sucre… dommage
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Fateme
icon-출장 가족 휴가
출장 가족 휴가
10.0
/10
260주 전에 리뷰함

Hotels.com verified review

Jeg var der for 4 netter det var en fin og rent hotell. maten var veldig bra og de hadde gode rutiner for korona situasjon. Ellers personale var veldig hyggelig og hjelpsom.
Kamelia
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
8.0
/10
262주 전에 리뷰함

Hotels.com verified review

We found the hotel too cold- the drinks,water in the pools,temperature in the main restaurant and the common areas.It is nice to feel cool when is summer but we felt freezing.
Galina
icon-여가 아이와 함께
여가 아이와 함께
10.0
/10
262주 전에 리뷰함

Expedia Group verified review

Everything was great!
Expedia
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
10.0
/10
263주 전에 리뷰함

Hotels.com verified review

The hotel is amazing! The rooms are spacious with everything you need. Everything is clean and the resort offers plenty of amazing activities. There are multiple events throughout the day with awesome animators. The food is great and you have plenty of options to choose from. I would definitely try to come again next year to experience it again.
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Mariyana
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
4.0
/10
265주 전에 리뷰함

Hotels.com verified review

The hotel is nice, but it is full of guests from Romania who keep sunbeds from 7 am. The manager of the hotel lacks experience and treats the problems with contempt! This was not a vacation, a pity for the hotel
페이지당 리뷰 수
20
40

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