Nice and friendly staff and great location

We stayed in The Chapel Room, which was beautiful, so unique - with stunning stained glass windows, very spacious, gorgeous decor/furnishings and a super comfortable, large bed. The hospitality/housekeeping staff are all extremely helpful and polite. The breakfast was delicious and served by a smiling, friendly and helpful team - we always receive excellent customer service, thank you. The breakfast room/restaurant and resident's lounge are lovely to relax in too.

Staff are excellent, attentive and friendly.

A beautiful hotel with exceptionally friendly and helpful staff. Our room (the Bamburgh) was large, bright and very comfortable. There’s a great choice for breakfast and for dinner (with my gluten intolerance catered for brilliantly). The hotel is literally opposite the castle with stunning walks on the doorstep.

Very welcoming and friendly service throughout. Would definitely return for another stay.

We have never stayed at the Cookie Jar before. Definately be coming back very soon

Luxurious hotel with beautiful rooms. Bed was super comfortable and huge. Gorgeous immaculately clean bathroom with rainfall shower and free standing bath. Leigh was so welcoming, helpful and professional. The Bistro staff were also great. Lovely breakfast selection. Great location. Lots to do and see nearby.

Lovely hotel, gorgeous room, very friendly staff, shame the whole hotel isn’t dog friendly

We wanted a special overnight stay for our anniversary. The Cookie Jar fit the bill perfectly with the Chapel room. What a beautiful hotel and wonderful service. Handy for Alnwick Castle and town. Would recommend for any special stay.

Beautiful hotel and room, in a great location to visit Alnwick town and Castle. Leigh and the staff couldn’t have been more welcoming. We didn’t have our evening meal at hotel (though definitely will do on our next visit!) however the breakfast was delicious with a great variety to choose from.

Lovely hotel and very nice staff. Very conveniently located in the town and for visiting the castle. We gave 4 stars for 2 reasons: 1) although they allow dogs in the rooms, they're not allowed in the breakfast room so they suggested we either left our dog in our room on her own (which we did and she barked continuously) or we breakfast separately - most places have a dog-friendly eating area; and 2) parking is quite a challenge. Otherwise, a lovely stay.

We had the pleasure of staying at The Cookie Jar in Alnwick last night, and it was an absolute delight from start to finish! The hotel itself is stunning, blending charm and elegance beautifully. Every detail is carefully thought out, creating a warm and inviting atmosphere. The cleanliness was impeccable; every corner of the hotel felt immaculate, which made the experience even more enjoyable. The staff were truly outstanding—so friendly, attentive, and genuinely dedicated to ensuring that our stay was perfect. They went above and beyond in every way, making us feel really welcomed and valued. Overall, our time at The Cookie Jar was simply wonderful, and I can’t recommend it highly enough. If you’re looking for a gorgeous, well-kept place with amazing service, this is the place to come ❤️

Lovely, friendly staff, beautifully decorated, delicious breakfast. Comfortable bed. All the lights flickered in our room periodically, but it’s an old building so I guess that adds to the charm!

Absolutely wonderful weekend stay at the Cookie Jar. Nothing was too much trouble and would stay again anytime. Also dined in the Bistro which was excellent. Great location too.

On our two week journey around Europe, this was by far our favorite!

Warm welcoming staff who went out of their way to ensure our stay was memorable Amazing food made by a fab chef who clearly takes r Pride Special thanks to Leigh and Lynne who were just so lovely to us Highly recommend The Cookie jar

Amazing place, beautifully appointed and staff couldn’t do enough for you. Well worth staying!

Fabulous stay in a former convent no less! Individually decorated rooms and loads of extra touches to make your stay enjoyable. Excellent service and a wonderful breakfast (the restaurant also serves afternoon tea and dinner - we didn’t sample those but would guess they would also be lovely). The hotel is very close to a pedestrian entrance to Alnwick Castle, so is a great base to explore the castle and gardens. Parking in Alnwick seems to be free everywhere, but take care as some is time limited.

Lovely aand wonderful hotelmet all expectations. good service and beautiful decor.

The owner, Debbie, and her staff, Lynn, Lee, Celia, and Ellie were wonderful. They were extremely warm to my husband and myself, making our stay exceptional. The room was clean, spacious with an extremely comfortable bed. The bathroom with the two sinks and large shower was fantastic. Our breakfast every morning included fresh fruit, fancy yogurt, pastries, fresh juice, coffee, tea, and assortment of hot dishes including, if desired, kippers. Alnwick Castle was literally steps from the Cookie Jar. The town itself is delightful. I highly recommend this place. fresh fruit, yogurt, pastries,