No clean room or too late

We arrived early, but were unable to check-in before 3pm. Never. The room was clean. The service was poor and the breakfast was not very good.

몬테레이의 최신시설과 함께있어 쇼핑과 식사문제도 거뜬히 해결할 수 있는 최고의 호텔 단 조금 시끄러울수 있어요

청결 상태, 아침 식사가 좋았으며 직원들이 친절하였고 플라자와 붙어있어서 여러 모로 편리했음

Habitación limpia, no había agua caliente

Habitaciones descuidadas, falta de limpieza.

La ubicación muy buena, buenos accesos, servicios cercanos

Sin café ni vasija de hielo

La habitación y los servicios

bueno

No tenía agua caliente. Cobran el estacionamiento. Hotel sin alberca. Recepcionista de día de muy mal humor.

El estacionamiento tiene costo.

Disappointing! The body wash dispenser in the shower was empty (and only discovered when in the shower!), no water bottles in the room and only a single hanger in the wardrobe. The online check-in didn't work and the airport shuttle was never available.

The management staff did not want to turn the room heater on, the room was at around 50 degrees but their excuse was that I was the only room complaining, the they told me they had sent all the information to Travelocity for my reimbursement and the did not, staff extremely rude and not helpful at all, AVOID this one!

AMAZING HOTEL!! 100 Stars! Great Team, Rooms and Location! Will definitely be visiting this place often!

Si

Noisy room disco downstairs, clean room good location

Loved it!!!

Cool hotel, nice location. Restaurant was great a d allowed pets I'll check you out again soon.

La limpieza de la habitación deja mucho que desear. Había basura en el bote del baño, imagino de los huéspedes anteriores y mucho moho en la regadera.