전체 평가 및 리뷰 Islands Hotel

리셉셔니스트는 도움이 되지 않습니다. 늦은 조치/응답. 슈페리어룸을 선택했지만, 성인 2명에게는 불편하고 작습니다. 스테이케이션/휴가와 서비스에 가치가 없습니다.

I like this hotel. Staff are accommodating, polite. The only concern I have is, my room has a cockroach. That's the low down.

Room was clean enough but space seems to be too small for a double occupancy. Some parts of the hotel smell musty. Wifi was not working in the rooms for the whole duration of my stay. Receptionist said the hotel is in the process of fixing the Wifi problem--something about faulty equipment. There is Wifi in the lobby area but the Wifi problem should have been disclosed instead of misleading guests when booking by claiming that there is Wifi in the rooms. It was already too late and too inconvenient to have to request for a refund and find alternate bookings by the time the Wifi issue was brought up. It would also have been nice if the Security Guard or any of the Hotel staff in the lobby could have assisted in hailing transportation instead of leaving guests to do so on their own. Food from the adjoining Cafe was good.