The upgraded rooms are very nice, totally worth it. Great bed, everything you could want in there and more. The floor wasn't very clean though, had gum stuck to it in a couple obvious places... The grounds are much more spacious than I had expected, but not kept up very well. The pool area was kinda sad. The bar staff were pretty awful. The one lady was eager, but the guys need to find something else to do with their lives. Totally out of it, only there to party with their friends I think. The free breakfast wasn't money well spent, and there was barely coffee. But Antigua is awesome and this place was affordable, so I'd stay again and just avoid their in house restaurant (there are many other places to chose from, including one that is also on site).

Bel endroit, propre, plutôt calme et bien entretenu.

Hotel has a nice aesthetic and has a lot of amenities. I can see how it would be great for meeting people. However I paid $140/night for the private room with bathroom and honestly think there are many many other hotels in Antigua that give you more value for your money (Smart TVs, larger modern bathrooms, etc.) Room service was horrible, ordered on their app and it took nearly an hour and half to get our food cold and in plastic containers. Had to complain in order to get the order remedied and delivered hot and on actual plates. And lastly I can’t overlook just how noisy this area is- the nearby church rings bells

The room was more than expected full of Guatemalan culture. It was nice and clean and friendly staff.

For the price, this place was great. I got a private room that had the basic amenities, though the shower wasn´t the best. Location is central and close to all activity and shuttle drop offs and pick ups. Their social activities don´t seem to really happen, but I wasn´t there for that so all good. Staff was pleasant and chill.

No buen lo de baños compartido

The staff were amazing and so helpful:) super fun ambiance, good food and spotless

Spa was awesome, if you need a good massage ask for Maya :) Hotel overall was fun, young, energetic, and clean! I will definitely return for a second visit

The showers did not work correctly and the staff was not friendly to US but to other people

Our stay at Socialtel was beyond amazing! The staff were so pleasant and accommodating, the vibes were top tier and I would definitely recommend them to everyone! I may visit again!

Room smelled like a gym .

Très bien situé ! Un peu cher … mais personnel très peu aimable! Pas un sourire, pas un mot, quand on demande des conseils … Dommage … sinon l établissement est très bien:

Está muy lindo y muy cerca de todo. Ademas de seguro

States at both Socialtel properties ( Atitlán and Antigua) but the property in Antigua was the worst by far. Staff looked so unhappy I was afraid to ask any questions. The room was dirty and the furniture moths. Very noisy at all times; you could hear people’s steps above you. The towels were old and teared. Don’t stay here; they need major renovations and a change in attitude!

This property is very nice.

I had a good stay with pleasant service. A couple of improvements could be made for the WiFi, pool cleanliness, and air conditioning (small portable unit that did not work well).

Real dope. You’ll love it.

Great hotel and Costumer service.. good price and bed

Great value and comfortable room with nice view.

Our stay was ok, we paid a lot more than the other hostels but don't feel like we got anything more for the value. It's a nice hostel, dude to the rain we couldn't use the pool. The breakfast area stank of booze in the morning which was quite off putting.