위치가 좋아서 편리합니다 아침 식사도 부페 훌륭하고요

호텔에 도착할 때부터 모든 순간 직원들의 세심한 서비스가 돋보이는 곳입니다. 모든 직원들이 친절했고 허니문에 대한 세심한 배려도 돋보였습니다. 위치도 마드리드 중심가라 관광하기도 너무 좋았어요. 다음에 마드리드에 방문한다면 또 묵고 싶은 호텔입니다.

관광을 위해 마드리드에 머무르게 되었다. 하야트 센트릭 그란비아는 모든 관광지, 교통시설과 접근성이 매우 좋다. 호텔 내부의 위생은 청결했으며 현대적으로 잘 꾸며져 있었다. 중심지에 있으나 방음도 훌륭하였다.

El Hotel en ubicación es el mejor, la atención muy buena, limpieza e instalaciones super y el desayuno deli,

Absolutely fantastic holiday 😀 👌

I enjoyed the bar, rooftop

Excellent location but with average facilities and services. The biggest advantage is the location: the hotel is right in front of the Gran Via, with walking distance to major attractions, plus a lot of choices for shopping, grocery, etc. However, our bathroom has molds round the sink and shower floor. After complaining, we were offered to move to another room (with the view of Gran Via). Staff services are on average. One strange thing worth of mentioning: a few hours after we paid all costs/fees (including mini bar consumption) at the checkout, we noticed two attempts of charges (without our authorization) to our credit card but declined by my credit card company automatically. For the price we paid, there are better options in the same area.

Clean room stagf wi-fi

Excelente hotel

Hotel well located at Center Madrid with all facilities around (shops, restaurants, historic places, etc.). Everything a tourist can need is just few blocks from there. Very good personnel at reception/front office, well cleaned rooms. Room service and food on top! Stay was very friendly and satisfying. Only missed point is that there isn't real restaurant on ground floor.

We were robbed by the taxi driver they called for us and they totally disengage from the problem. They dont have cameras at the entry of the hotel

Ótima localização Bons serviços

Great staff, eooftop bar and very compfortable room

Front desk staff and restaurant staff was friendly , helpful and so nice

Great location in Madrid

Tutto ok solo da migliorare insonorizzazione delle stanze sulla via principale

Great location great breakfast great staff we will be back

The location excellent. The hotel lobby staff were excellent & kind! Loved my room too, old charm with great amenities. And wonderful view. Loved it. The staff at roof top terrace except for the girl with short hair who receives the guest at the entrance (she was very lovely) I sat there for a while and no one asked what I needed. I paid a lot to be there…as a guest. So Not a great feeling. The next day I went.. still wasn’t attended to quick enough. people who came after me where seen before me but they eventually came & attended to me and were decent. I hope they do better with people who don’t look like them in the future.

Great location in the heart of Gran Via. Was convenient to walk to everything. Has a great rooftop bar we had drinks. Had a great view of the city from our room. Rooms very nice and staff very helpful. Highly recommend!

Lugar muy Céntrico. Se podría mejorar el lobby Bar dándole más categoría