전체 평가 및 리뷰 Extended Stay America Suites - Providence

It was the most terrible hotel in my life. It was a place for homeless family. Very small room. Poor bed. No dishes and utensils. No towels. Smells. Dirty. No room service. Severe noise from Highway 95. Rough people. It was hell to us.

청소 안되있고 비품도 부족합니다 수건도. 투숙객이 빨아 써야합니다

가성비가 좋은 호텔, 차가 있으면 더더욱 이용이 편리함

Our room was discussing, we walked in and saw a really big arem Chair ( sofa) with the material ripped off and all the foam showing dirty and nasty.We tried to ignore it,but after 3 hrs we checked out. No refund, No apology, just business as usual. Will never stay at an extended stay hotel again. I probably won't be using Hotels com again either

Everything was dirty. Towel and bed with hair in it. Smelt bad. Getto

Q

Condition of sofa and sofa mattress were terrible. Mattress had lots of stains. Found few cockroaches too.

Thank you very good really having control of you being your wonderful

when I'm in RI I love to stay here the staff is always a pleasure it's my home away from home

Clean comfortable sheets. Beds comfy by no mattress pads. Seemed run down, Hallway carpets dingy.

I checked in and the rim was absolutely disgusting. Holes in the wall, the chair was ripped and gross, cabinet fronts were broken off and missing. Immediately turned around and asked the front desk for a refund. They claimed hotels.com had to refund me. Hotels.com claimed that the hotel had to refund me since i chose "reserve now pay at hotel". Neither multi million dollar company gave me my money back and I used a different app to book a different hotel.

I already complained about this property to the Expedia agent via text on Sat 3/30. The stay was bad enough that I asked for a refund. I have not heard back after my initial complaint. I am still requesting a refund. Please let me know the status on that. Thank you.

Fair

Check in/ out staff was nice and it was super quick. The hallways smelled on each floor.. when we stepped out of the elevator trash was all over the opening. Our room looked like it hadn’t been cleaned you could see dust and chunks of dirt under the bed. There was hair in the shower, mold on the curtain, and when turning on the shower head, it’s not screwed on properly so shoots water up to the ceiling, which splashes all over- had to cover with wash cloth to stop. I stayed here before when it first opened and it was fine. Better than how it was this time around… it’s very loud and not a great experience for only a night.

Place was filthy. Hallways were littered with garbage and all the floors were sticky.

Na

The room had mold, dirt, stains, and peeling paint. The staff was less han hospitable.

Great staff

for my needs, it was in a favorable location to drive to wherever i needed to be. though the walls are thin, i had no trouble sleeping.

Good