Location is Perfect, the only problem is that the parking is not near by and paying. And our appartment for 4 had no window to open and nor the aircon!

Great location. We had little trouble checking in since we arrived after 8pm and the cafe where the reception is was closed. But overall, everything was perfect. Location, cleanliness, and comfortability.

깨끗하고 관광지 중심에 있어서 편리했으며 모든부분에 만족합니다.

Right in the heart of town - excellent location. Lots of windows, very spacious.

The location was perfect, couldn’t have been more central with view of the golden roof. In the evening there was the noise of the cafes below but it didnt bother us. Had it been warmer then the lack of aircon might have been an issue but there were fans in the room. We enjoyed our stay albeit only for one night.

We loved the location of the property, the view from the room was amazing. It was clean and was accurate with the listing description. Check in was easy and response time from property staff was quick and helpful.

We enjoyed our stay in Innsbruck. This hotel is very centrally located. It was clean. We didn’t really use the kitchen so I cannot speak to how well it was stocked. Check-in was very easy— we did the check in online as prompted in an email which made the process very easy. We only had to pay taxes at check in. We stayed during the massive heatwave and the room was almost unbearably hot. They did provide a portable AC and fan which tried to provide some relief but it is hard to do so when the temperature is over 90. It would eventually cool off a little after midnight. Having read the listing and reviews we were prepared for no AC, but I think having the ability to open and close windows would have helped greatly. They were locked shut. I asked about this and was told no. During normal temperatures though this would not be an issue. Otherwise, it does appear that many concerns expressed in previous reviews have been ameliorated. Overall this met our needs and our only complaint would not have been an issue if temperatures were normal.

Best location. Kids loved the bunk beds.

Fantastic location in old town, with big spacious apartments

Beautiful spacious modern apartment with a lovely balcony that affords great views of the mountains. Situated right in the middle of the old town near sights and restaurants.

Spotless and beautiful!

Clean & spaces room. Wonderful location, easy access to all sightseeing places.

Staff were great, room was spotless and perfect view. This is my 4th year staying with Kaiser Max! Hoping to come back next year!

Location great. Apartment worked well for family of 5. Kids lived bunked beds

Overall we had a great stay at Kaiser Max apartments. The restaurant downstairs had great food without even needing to go outside. The owner was very kind when we spoke with him and gave us extra perks for our room. When booked on Expedia, they wouldn't give us the room code until we payed an additional room cleaning fee that was not transparent on the listing. While staying there, there was very loud construction outside the window, though this is out of the control of the property managers. With no AC, the bunks get quite hot at night.

We stayed in Innsbruck in July as a family of 4 with two children, ages 12 & 17. Parking- Although there is no onsite parking, there is an offsite paid parking garage around a 5 minute walk from the apartment that was easily walk-able. Communication & Check-in- The communication was limited but informative and the Check-in was seamless. You access the entrance to the Apartment via a restaurant and check in with the hostess. The apartment elevator is right inside the door to the restaurant and easily accessible once you check in. The process took only a few minutes and was very easy. The building felt very secure, clean, and safe. Apartment- The apartment itself had two bedrooms, a pull out couch in the living room, a kitchen, and a nice large bathroom. The space was very clean and modern, and gave us ample room to spread out as a family. The air conditioning wasn't strong, but the windows were able to be opened and let in a welcomed cool breeze. Location- You CANNOT BEAT the location of this apartment. I honestly had no idea when we booked it how great it is. Located in the main square of the city, you simply have to look up for the apartment building entrance to see the Golden Roof. Almost everything the city has to offer is within steps of the building entrance and easily walk-able.

The directions to the apartment were a little confusing so took us a little longer to find; however, the building is located next to the old town tower, which is a good landmark and easy to find. The apartments are above a cafe and are very clean, modern and fresh looking. We arrived in the middle of a heatwave so the building was probably hotter than normal, with fans and windows in use instead of AC, but this is typical for many European locations. We had plenty of space for our family to spread out and loved the central location within the old town as we could walk everywhere. Didn’t see the staff apart from check in but they were very friendly and there for help/questions if needed. There are cafes, restaurants and shops within mins/seconds walk from the apartment building so everything is close by, which is a great plus on top of the quality building. Would highly recommend the apartment as a ideal location to explore Innsbruck and the surrounding area from.

Great place! Yes, check in could be annoying but other than that what an amazing place! I’ll def stay here again

Loved this area and the privacy

Location is perfect. We stayed in Studio on 5th floor with 2 adults and 2 kids (12,9). Plenty of room and exceeded our expectations.