8.0
매우 좋음
리뷰 365개
청결

8.0

편안함

8.4

서비스

9.0

실제 이용 고객 리뷰 Casa del Árbol Condo

페이지당 리뷰 수
20
40
상위 리뷰
YEON JU
icon-가족 휴가
가족 휴가
10.0
/10
425주 전에 리뷰함

Hotels.com verified review

정말 정말 강추하는 곳! 1박만 하고 온 것이 너무 아쉬웠다. 새 건물인것 같으며 가격대비 내부가 정말 깨끗하고 잘 되어있었다. 대신 차가 없으면 이동하기는 불편한 곳이다. 다음에 플라야델카르멘쪽에 간다면 여기서 숙박하고 렌트를 하고싶다.
MIchelle
icon-파트너와 함께
파트너와 함께
4.0
/10
15주 전에 리뷰함

Expedia Group verified review

Cumple si solo es para pasar la noche o de paso, un día entero sin wifi, hoy en día es algo ya básico.
Mayra
icon-가족 휴가
가족 휴가
2.0
/10
15주 전에 리뷰함

Expedia Group verified review

La peor experiencia, jamás me volvería a hospedar ahí. Pésima atención y el depa que me tocó olía a cigarro todo el tiempo y en momentos a marihuana, yo iba con mi familia y me quedé diario y no hicieron nada al respecto
Thomas
8.0
/10
21주 전에 리뷰함

Expedia Group verified review

Internally the room was clean & presentable. No difference from previous stays. Very disappointed the elevator was not working, considering having to climb to the top floor with heavy luggage. Ouside balcony was in dire need of painting! Cleaning staff where exceptional, and other staff very friendly.
Lisa
8.0
/10
24주 전에 리뷰함

Expedia Group verified review

The hotel is clean and very simple, I liked having access to a full kitchen although this hotel is a bit far from the main attractions of Cancun and playa del Carmen if you do not rent a car. The staff was very nice .
Erika
icon-여가 아이와 함께
여가 아이와 함께
2.0
/10
29주 전에 리뷰함

Expedia Group verified review

Muy sucio y con mucho olor a mariguana y mucho ruido con los perros y gatos
Erika
icon-여가 아이와 함께
여가 아이와 함께
4.0
/10
29주 전에 리뷰함

Expedia Group verified review

Las habitaciones tan amplias pero los cuartos no estan limpios las camos estan sucias tengo fotos nos salieron tecuejos y no te limpian las habitación yo no lo recomiendo hay mas hoteles con buena ubicación y al mismo costo
Yolanda
10.0
/10
32주 전에 리뷰함

Expedia Group verified review

La habitación muy limpia, me gustó que es muy amplia
Lini
icon-여가 파트너와 함께
여가 파트너와 함께
6.0
/10
36주 전에 리뷰함

Expedia Group verified review

It was about 7pm. There was no staff, the door was locked when we arrived, no communication before, and no one answering Waht’s app phone calls and texting. We only had eSIM. We waited half hour there and luckily other clients walked by and help make a call to the host, finally got in.
Barbara
icon-여가 파트너와 함께
여가 파트너와 함께
8.0
/10
37주 전에 리뷰함

Expedia Group verified review

The room was great. More then expected. The staff was very friendly. We really enjoyed our time there. Only issue we had booked for penthouse as there was an elevator and after day 3 elevator didn't work so we had to walk all those stairs. I do realize fixing it was out of the employees control so we can't say anything bad or negative about that. Overall I believe we had a great stay. Exactly what we wanted away from the tourist zone.
자세히 읽기
juan
icon-여가 가족 휴가
여가 가족 휴가
6.0
/10
39주 전에 리뷰함

Expedia Group verified review

Outdated
Laure
icon-파트너와 함께
파트너와 함께
10.0
/10
40주 전에 리뷰함

Hotels.com verified review

Appart hotel spacieux tout confort Le personnel est très agréable Bien isolé du bruit
Jennifer
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
4.0
/10
43주 전에 리뷰함

Hotels.com verified review

The room was dirty, still had clothes and trash from previous people, walls and doors were brown with dirt when should have been white, no signal on the TVs, locks on doors and windows flimsy, some broken or about to break….. gentleman at the check in was pleasant but was gone early and wasn’t back till late morning…. Just not what I was expecting from the pictures Should have read reviews better before booking
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Iliana
10.0
/10
50주 전에 리뷰함

Expedia Group verified review

Todo súper bien
Juan
icon-여가
여가
2.0
/10
53주 전에 리뷰함

Expedia Group verified review

The place is very dirty, horrible smell I can’t believe how this place is open, If you can choose another hotel do it Everything is in really bad shape the picture in this website is totally fake
aldo
6.0
/10
55주 전에 리뷰함

Expedia Group verified review

Walls dirty, sheets with stains... needs maintenance.
PEDRO
icon-여가 가족 휴가
여가 가족 휴가
2.0
/10
56주 전에 리뷰함

Expedia Group verified review

Ocupa serio mantenimiento las puertas están en condiciones horripilantes la regadera avienta agua por todos lados las toallas están viejas la puerta del baño no cierra los aires ocupan mantenimiento la piscina no servía en definitiva no concuerda con la fotos las habitaciones.
Piotr Krzysztof
icon-여가 파트너와 함께
여가 파트너와 함께
2.0
/10
58주 전에 리뷰함

Expedia Group verified review

Very dirty and outdated place. We could not stay there for the time of our vacations. Communication with the staff only in Spanish nobody speaks English. Stay away from this place!!!! I
Ruben
icon-출장 가족 휴가
출장 가족 휴가
6.0
/10
65주 전에 리뷰함

Expedia Group verified review

La propiedad está. Muy descuidada…. Una habitación no tenía ni clima ni ventilador !!
Marcos Andrés
icon-파트너와 함께
파트너와 함께
2.0
/10
66주 전에 리뷰함

Hotels.com verified review

El lugar es más pequeño de cómo luce en la noche, prendimos el aire acondicionado a las 8 pm que llegamos y enfriaba poco, a las 10:30 menos y 11:30 nada, era imposible dormir, estaba muy caliente el cuarto, ya no había nadie para apoyarnos a esa hora, nos fuimos a dormir a otro lugar, le avisé por WhatsApp a recepción y su respuesta fue: OK, solo OK, ningún interés por ayudar o disculparse por el inconveniente, NADA. Pésima experiencia
자세히 읽기
페이지당 리뷰 수
20
40

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