Clean room well located. Pool facilities are off property and get crowded quickly. Noise can be a problem from street or hallway in the building with thin walls. Otherwise decent accommodation with good AC.

We stayed here and celebrated getting engaged during our time. We booked our stay with breakfast included, however upon arrival we were told we had no breakfast included. We showed the staff the confirmation which was no problem on day 1 and the breakfast staff were great, Sandy (I believe) working in the executive lounge was particularly brilliant and helpful. On day 2 we had the same problem where we were told no breakfast was included so again we showed the confirmation. The lady at reception, name starting with a T, I won’t share the rest, was particularly unhelpful and stated we didn’t have it included even when she saw the confirmation, after having to directly show her where it was stated on confirmation and email did she then say to email it over to the reception so it could be added. She began helping another customer at the reception at the time of explaining this to us and couldn’t be less interested in us even when I was asking her questions on what to do. I had then emailed over the confirmation to the email the reception provided to which again we had the same problem of them stating we have no breakfast and to quote we would need to contact the agency (Expedia) in which we booked with to sort it as the hotel would not help us. We decided to give up and not return for breakfast even though we had paid and booked this. Besides the reception staff’s poor attitude and unhelpfulness, the room was always clean and other breakfast staff were great.

Rummet hade en konstig lukt och acn funkade typ inte

Room was clean staff were kind Breakfast was ok nothing to rave about but decent. Coffee was a bit dishwater like. The aircon in the rooms was not good the lowest it could go was 21 degrees. Great location for shops bars restaurants 30 min walk to Spinola bay Easy to get boat to valetta

Worst hotel I've ever been to. Arrived at 13.00 wasn't allowed to check in which was fine since check in time is 14. Most hotels have rooms available but sure we could wait. Back at 14. Room still not ready. Told to take a seat while the contacted housekeeping. 30 min later I asked again (well aware that they never rung housekeeping). They said they would check right away and gave them a call. Message was the room still wasn't ready. Now 45 min after check-in time. No "we're sorry" No compensation. Just told that we should continue waiting. Lost the entire poolday due to this (was our only day there). Once we got the room it was the worst of the building. The only one on level 1. 50 cm from the door everyone passed through. Screaming, taking, slamming the door ALL NIGHT. Will never book this hotel or any on this chain again. Ps. You can also see the quality of the tv on attached picture.

Konum ve sunulan kahvaltı fiyatına göre düzeldi. Çalışanlar yardımsever. Genel olarak memnun kaldım.

Foltos törülközö. A foglalás elött az URBAN ROOMS-ról nagyon kevés információ volt fennt a HOTELS.COM-on. A képek megtévesztőek voltak. A reggeli nagyon alap volt, minimum felhozatallal.

Great location, close to bus stop and ferry port. Lots of restaurants and shops nearby. As hotel is on a busy street, it can get noisy at night.

Clean room. Great shower. Wifi good speed. Excellent service from all staff. Wonderful welcome from reception.

Great

Very loud and noisy

Camera vicino alla porta di ingresso dello stabile che sbatteva di continuo, impossibile dormire! La piscina non appartiene alla struttura quindi accessibile da centinaia di persone esterne...molto molto affollata! Colazione estremamente carente per la parte dolce, cappuccino a pagamento (da italiani, non andateci!). Servizio inesistente per le richieste, gran delusione!

Good location in Sliema. I wanted a central location between St Julian and Valletta, with a short walk to the ferry. Room was modernised in a basic building, and also spacious too for a standard accommodation.

The rooms were spacious and nice inside. The breakfast was great, and the access to the pool lounge Aqualuna was lovely. Enjoyed the welcome reception on the roof of The Strand Hotel (where we had to check in and out). The elevator stopped working after I checked in. Even before the elevator stopped working, it was sketchy and in bad shape in how it operated. The lobby/stairwell of this small adjacent set of rooms smelled terrible. It would help greatly if the owners would invest in a new elevator for these set of rooms. I would not stay here again in its present condition.

Very nice and large rooms, well decorated. Handy we have the breakfast everyday across the road. However, I was on level 2 and it was quite noisy in the mornings.

Great location and amenities

The Urban Rooms is located in another building than the reception. The Urban rooms is locked when you arrive and there is a note sayting you must get your key in Hotel 115, in the next street.

Short trip to Malta. Not too far from airport, rooms nice , breakfast buffet with plenty of choice. On site restaurant was great value.Eady walking of amenities in Silema

Rooms need maintenance

Ottima posizione. Personale gentile e simpatico. Colazione varia e abbondante con personale gentile e cordiale al ristorante Grana. Pulizia camere buona e veloce. Parcheggio per auto non privato ma disponibile nelle aree adiacenti. Oni giorno rifornimento in camera di cialda per un buon caffè al risveglio, the e acqua...