We arrived late after a very busy day and we were very tired. Therefore once I got the key to the room from a friendly and helpful lady front of house, we just had a shower and went to bed, too tired to inspect the room. It was when i woke up the next day that i could actually see the room and the thing that made feel bilious was that our pillows were soiled, mine had what looked like a blood stain and certainly not from me. The condition of both pillows looked grim, i checked the cupboard for the spares they were the same. No durable clean pillow cases to cover the pillow, it looked like just the pillow without pillow case. We were told the night before they do not breakfast and when i went downstairs to complain about the pillows, the place was abandoned. It said no staff until 8am, I waited longer than that and nobody turned up, no phone in the room to ring anyone. I had other business to attend to, the trip was not leisure, and you leave your room key and leave by a side entrance like some airBNB. Its such a pity they let themselves down with those gross pillows. The room, though average had nice touches like a thank you bag with biscuits, night mask and toiletries. The shower was very low pressure, when the shower head was lower than your chest the water nearly stopped and raise it higher it worked again. I have no idea why it did that, a plumber can explain that one. In the morning planes fly overhead every 5 minutes, you need the windows open as it was stuffy.

Was given wrong room at first service ok but not informative of room details no details of fire evacuation and other essentials or local details No breakfast available Broken toilet flush No plug in sink Toilet roll holder insecure on wall

Staff were friendly and the welcome pack in the room was a nice gesture. Took a while to find the receptionist at check in and WiFi and I had to go back as WiFi password wasn't in the room. I discovered the following morning that there were no shower items, soap, shampoo etc. Kept going to reception until after 8am to get some but it was in darkness and the access door was locked.

Friendly welcome from staff. Room was basic but clean and well presented. A welcome bag with toothbrush and snacks was a nice touch. I used this hotel as it was 15 minutes drive to MAN airport and I would recommend it.

Smashing hotel. Staff are amazing. Clean, tidy & well maintained. Have an onsite Indian restaurant, it's in our top 5 of Indian (UK) resturants of all time. Great menu, lovely food, staff are just the best! They dont serve alcohol but they encourage you to bring yiur own, and tgere is no "corkage". Soft drinks are serverd though.

Price good reflecting basic hotel. Dining options Indian restaurant only, no breakfast and hotel is not licensed for alcohol

Whenever I stay south Manchester, I always book here. Great friendly staff, fab rooms (room 2 my favourite:) And a welcome gift is such a nice touch

Clean, easy to find and plenty of parking. I’d probably have wanted to pay less considering and comparing to other established brands in the area. It’s on the flight path into Manchester airport which made it noisy with the window open on a hot day.

We checked in early and had a Quick Look at the room then left to meet family for dinner. When we got back we found an infestation of flies , bugs on the floor , walls doors windows everywhere. It was awful we were offered another room but because of the gross experience we left and drove back to our home in Scotland . We are still traumatised by this dreadful experience. Not a good look for Hotels.com

I didn't stay at this hotel, I checked in went to the room and then left and went and found another hotel. There was hair on the pillow, the bed linnen was dirty and the bed was not made paticularly well, the room was dirty throughout with large deposits of dust and scum in the bathroom and on the rads, the curtains were stained and the room smelt of cat urine. I will be seeking a full refund from Expedia

Good size room, spotlessly clean, bathroom too. Shower a little weak but no dramas. Main downside was it's in the main flight path for Manchester airport but I'm a heavy sleeper

Réception was very poor. Staff unfriendly and unhelpful. ‘O mimi sachets on tea tram. Loi d’identité flush property and shower was disgusting. Mattress ok but pillow like nothing I have evervseen before. Over all disappointîg and never to be repeated.

BANG average. Poor check in experience. Hotel run down and tired but fairly clean and prices were cheap to reflect the hotel's standards. Heads up, no alcohol license.

The was older , but clean and well presented older style rooms. However there was no catering available and no staff before 8am, which was inconvenient as that was after I would leave for work.

Very courteous reception lady, rooms were clean, ample parking available. We were here for 1 night and very satisfied with overall service. There are small issues like cups, kettle was unclean or dated. Bathroom Taps did not had enough hot water

Staff were lovely and helpful throughout our stay. Lovely, light private room with comfortable king size bed and nice en-suite bathroom. Good price for double room a in convenient location. Also next to lovely park! Recommend!

It's ok if you just want somewhere to sleep for the night.pretty dated and basis, but then it's cheap as chips.... Staff were very nice

Brilliant stay again, we have been here many times and alway have a great time. Great food great atmosphere the staff are excellent Will definitely be back

Clean . Decent stay for 1 night as Manchester hotels were full for football. No bar although town centre is only a ten minute walk with pubs and takeaways. Big carpark.

Staff very nice, nonsense, extra goodies in the room which was a nice touch