24 hours service desk, the check-in desk and the room we stayed in is in the same building but in different floor. We booked the triple room but the size is small, if you bring big luggage it barely fit. There is no water dispenser and microwave provided. Located in Causeway Bay area surrounded by shops, malls, and MTR station. Good to 1-2 night stay but not for a long stay. The bed is hard and the room is very humid so it is very cold even without the AC on and the door lock of the room is broken so only rely on the chain lock. 100 HKD deposit is required for stay.