Beautiful setting, very helpful staff. Lovely room. Great location. Slight downside was our room was over the function suite, but the noise stopped by midnight, and we had a great nights sleep after. Plenty of choice for breakfast, and freshly prepared to order. Only 15 minutes to our gig in Stoke, but beautiful rural location, with pretty gardens to enjoy

Brilliantly located for visiting the potteries! Breakfasts were fantastic and highly recommend an evening meal as well

Clean room, nice breakfast, friendly staff (and cat!) and easy parking

Clean. Friendly. Tasty comfortable.

The property itself was lovely. However, during my two day stay, the water temperature in my room's en suite bathroom was cold, and then tepid, both for the basin and shower. The shower water pressure was also very poor. Finally, I had early starts on both mornings, and the fire alarm went off in my bedroom due to "steam" from the bathroom. I could not switch it off, and it was extremely embarrassing early on a Sunday morning. Staff nice, parking good, but a disappointing stay due to the lack of hot water.

beautiful grounds, the staff were very friendly and helpful wish i could of stayed longer to walkvthe grounds, the food in the restaurant was exceptional

Beautiful room with private balcony. Food was exceptional. All staff were so friendly. One of the loveliest hotels I’ve stayed in. Will definitely be back very soon!

Nice quiet hotel, We had a problem with our room but the very nice man on reception swapped rooms for us and so our stay was a good one. Lovely gardens, friendly staff. Thank you

We had a comfortable stay at Upper House and slept well. Breakfast was enjoyable, and we also had dinner during our visit, the food was lovely and a real highlight. However, the room cleanliness was fairly basic and could be improved. The staff were polite but didn’t come across as particularly warm or welcoming. The property itself feels quite dated and would benefit from modernisation, as it seems to have remained largely unchanged for many years. It’s also worth noting that the venue hosts weddings, which means you can sometimes feel like you’re part of the event as a guest. While we were fortunate to stay on the opposite side this time, rooms closer to the celebrations, especially those above could experience noise that may affect sleep.

Good location, friendly staff, loads of parking and apparently nice walks which we didn’t have time to explore.

Well maintained. Staff were amazing.

A good stop over en route to Sharkbait Reef @ Alton Towers

Wonderful hotel. Everyone and everything was perfect.

Lovely location, friendly staff

Stayed here as an overnight stop after visiting friends in Market Drayton, very impressed, every aspect of our stay was perfect. Our room had been recently redecorated and was in pristine condition, good and comfortable bed, bathroom a little on the small side but perfectly fine. Nice, quiet countryside location, set in lovely grounds in a historic house in which Garibaldi stayed during his visit to Britain. Evening meal was very good, prices very reasonable; breakfast was lovely, excellent coffee. Staff all very pleasant and approachable, also made friends with the two resident cats who were adorable.

The room was very clean , staff were very friendly. Only disappointment was total lack of drawers and very little wardrobe space. Geared more to 1-2 night stays and we were there for 6. Great food and really lovely setting

Yes

Room was very clean, the staff were very friendly and helpful and we loved the 2 hitel cats. Breakfast was realy good and. Omprehensive.

Ok

Staff were all clearly enjoying their work and this came through in a friendly, open and helpful way