No complimentary water, toothbrush and toothpaste.

Room is okay. Price is good as a budget hotel. We stayed at the 7th floor with the view of the San Juanico Bridge. The only thing is they don't provide amenities such as shampoo and toothbrush toothpaste. We had to buy it from the front desk.

Staff were very friendly and also willing to assist me in carrying my things. The rooms were clean.

as always I had a good stay with them

because of incompetent staffs, I was not able to take my exam for treasurer BCLTE..i waited and study for 3 months for that exam but because of your staffs, it didn't happen..

I had an amazing and comfortable stay. Staff are very accommodating and professional. Located at the heart of Downtown Tacloban.

Friendly staff and tidy room. They informed ton the last minute for breakfast since its included on the accommodation and I am not aware of it. They served it on my room. Though the TV is a bit vintage unit.

The room has all the basic amenities that you’ll need. It’s very good value for money. The staff were very accommodating! It was my first time to encounter a hotel who reminds you that you haven’t availed your included breakfast and delivers it right into your doorstep. Two thumbs up for that

room service is very bad.. pillows smells..

Just right. Old hotel near the downtown. Close to the market and near a supermarket and transport terminal

Location is good and very close to good spots in the downtown area. Room is clean and quiet - a nice place to rest and regain energy for the next day. However, food and service may still be improved.

Fully satisfied. 💓 Good place kay centro san downtown. Easy access sa imo mga needs. Nice staffs.

It's comfortable and all the staff are good.

정말 좋았어요. 숙소는 아늑하고 직원들은 친절했고, 에어컨도 좋았고 객실도 깨끗했어요. 게다가 호텔이 타클로반 중심부에 위치해 있어서 레스토랑과 쇼핑몰이 근처에 있어요.

Rats and literary huge rats were crawling in our feet while we are sleeping. Sheets are so stock up and unused we experience itcyness.

The room spacious and clean. Shower is good, strong pressure of water even I am in 4th floor

I feel at home with Canelsa. Staff very friendly. The place though old is clean and accommodated my requests well without many questions.

Friendly and accomodating staff and clean bedroom. 😊

Located in the downtown area, decent wifi connection, decent breakfast... Just had a problem checking in since they could not find my booking ID from their system. Had to wait for 20 minutes to finally check in.

The hotel is okay for an old one. Location wise it is awesome cause it's accessible and near several establishments including transportation services.