7.2
좋음
리뷰 184개
청결

7.4

편안함

7.6

서비스

8.0

실제 이용 고객 리뷰 Berwick Manor Hotel

페이지당 리뷰 수
20
40
상위 리뷰
Katie
icon-
2.0
/10
15주 전에 리뷰함

Expedia Group verified review

Where do I start.. Avoid! The bedding smelt like it hadn’t been washed There was a runner in the wardrobe but that also smelt and had stains on it The bar (well it’s hardly a bar!) didn’t even have snacks or a cold diet coke…. He had a warm bottle and I said I’d take it and asked for ice cubes, charged me £10. The hotel isn’t near walking distance of a shop! The hotel doesn’t serve hot food at all only continental - something I was told upon check in. “Continental” consisted of 3 different cereals, orange juice, milk, toast (which you have to ask for!) and a couple of cheap yoghurts. Nothing else, even when I offered to pay! Banging and crashing relentlessly through the night along with 3 industrial machines outside my room, along with rubbish on the flat roof next to them. Humming all night, I barely slept. Absolutely filthy… The window, shower, bathroom grout, doorframe, the carpet and even the phone (which no one answers!) Tv didn’t work twice so I had to go to reception Lightbulbs missing Brick to hold the sash window up I had dirty feet after walking around the room No toilet seat top Luke warm shower at night and boiling in the morning Curtain was grim and not on the runner properly I went to reception at 11pm (I’d tried calling but again, no answer) to ask to move rooms away from all the noise, he was clueless Filthy ironing board cover not even attached to the board USB socket didn’t work I hate giving a bad review but it was awful! Avoid avoid avoid!
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Steven
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8.0
/10
19주 전에 리뷰함

Hotels.com verified review

Room was okay but no fan or air condition for this time of the year.
Matt
2.0
/10
21주 전에 리뷰함

Hotels.com verified review

Generally not a great place the bar was limted to say the least and the continental breakfast was cereal or toast. The shower was scolding or volcanic hot. Place need a total refurbishment.
Phyllis
icon-파트너와 함께
파트너와 함께
6.0
/10
22주 전에 리뷰함

Expedia Group verified review

Hotel was in a quiet location with la lot of parking. Its a large hotel but was lacking in guests. Thre is nowhere to get an an evening meal. Breakfast simple but adequate. The room was large but it was very hot, the window sash was broken and Lthough a fan was provided it was almost impossible to sleep. The bathroom was ok but the heated towel rail could not be switched off and therefore far to hot!. Wr did visit during exceptionally hot weather.
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Ian
icon-파트너와 함께
파트너와 함께
2.0
/10
29주 전에 리뷰함

Hotels.com verified review

No money has been spent on the property for years, there are broken windows, mould on the paintwork, cracked tiles and much more. Music in the bar was blasting out to the early hours. We were booked in for two nights but went elsewhere after one
Mark
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6.0
/10
29주 전에 리뷰함

Expedia Group verified review

parking good - room service good breakfast poor
Claudia
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4.0
/10
30주 전에 리뷰함

Hotels.com verified review

The room was very cold. I didn’t feel safe someone next to my room kept screaming every hour. I left after the first night. Property condition was pretty run down
Emma
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6.0
/10
32주 전에 리뷰함

Expedia Group verified review

No breakfast at 0700. Only stayed one night for work and the room was comfy enough
Graham
icon-여가
여가
4.0
/10
53주 전에 리뷰함

Expedia Group verified review

The room was cold with poor heating. The bathroom was cold and damp and the towels were cold and damp
Peter
icon-파트너와 함께
파트너와 함께
10.0
/10
55주 전에 리뷰함

Hotels.com verified review

Great
Dave
2.0
/10
55주 전에 리뷰함

Expedia Group verified review

Unkept, smelly
Dan
icon-출장
출장
2.0
/10
56주 전에 리뷰함

Hotels.com verified review

Arrived 10:30pm. Music blasting from the bar. People up and down the stairs opening corridor door next to room all night until 2:30am. Workers or guest in the room labelled staff room rummaging boxes. Then sleeping and snoring in this room which could be heard through the walls. This room labelled staff room and had a kitchen facility in there which is fine but no consideration for people sleeping gone 2am. Mentioned it to receptionist the next day who was very apologetic and helpful to try and deal with it. After this convo the next day people again in this staff room at 10:45pm when trying to sleep they are on FaceTime speaking so loudly could hear the whole conversation through the walls again. I had to get out of bed to knock on the door to ask them to turn the volume down on the phone and keep voices quiet. That same night after this I was kept awake with a female and 2 males having an aggressive argument which did not sound good nor did I want to listen to this when trying to sleep. Breakfast was a shambles and should never be called continental and was greeted with a spider on the chair. Bed was very uncomfortable, cobwebs across the wall and could not turn the temperature down on the shower as dial was broke. Overall shocking experience. Wish there was someone on the reception when I checked out to ask for a refund.
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Simon
icon-출장
출장
8.0
/10
61주 전에 리뷰함

Hotels.com verified review

Good room, comfy bed, lots of parking and a friendly staff, but no restaurant and free breakfast was very limited, but definitely better than nothing. Would stay again if in the area but would grab food from a supermarket or somewhere else on the way, as there's not much nearby.
John
icon-파트너와 함께
파트너와 함께
8.0
/10
75주 전에 리뷰함

Hotels.com verified review

Bed linen was spotless and general cleanliness of room was good. Windows were dirty and in the en-suite the back of the toilet seat and the surrounds of the toilet were in need of a good clean. Just generally needs more care taken
richard
icon-파트너와 함께
파트너와 함께
6.0
/10
81주 전에 리뷰함

Hotels.com verified review

Was greated by a friendly, helpful lady. Went to our room that was a good size and very spacious, it was clean but i must say it looks very tired and needs updating, such a shame because it was stunning when it was first done when i attended a couple of weddings. The evening porter was very pleasant and sorted our continentaL breakfast out that was quiet poor. We never ended up getting much sleep due to the bed being very creaky evey time you made a slight move. I dont want to be negative but as i said it does need updating. On the other hand our stay was ok and very close to the function we was attending.
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Adam
icon-출장
출장
6.0
/10
81주 전에 리뷰함

Hotels.com verified review

The hotel is unfortunately seriously dated and needs a massive revamp to keep up with the times and the rooms aren’t like advertised
Jodie
icon-파트너와 함께
파트너와 함께
4.0
/10
83주 전에 리뷰함

Hotels.com verified review

Only word is disappointing. After repeated requests to fix the TV no one was able to, so we had 5 nights with no TV. We also asked for an extra blanket and the answer was no. You had to turn on the shower for at least five minutes in order for the hot water to start coming through. Seems like a total waste of water. The pillows were so flat my head was barely lifted off the bed. If you are after a cheap salemans stop off vibe, this is the place for you.
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Verified traveler
icon-파트너와 함께
파트너와 함께
2.0
/10
110주 전에 리뷰함

Hotels.com verified review

This hotel was empty which probably reflected it's location.state and facilities. My partner did not feel safe but had only booked for one night decided to endure it. Having used Hotels.com many times I just felt this hotel was not to the standard we have come to expect.
Jack
8.0
/10
113주 전에 리뷰함

Hotels.com verified review

Brilliant
John Stewart
10.0
/10
114주 전에 리뷰함

Expedia Group verified review

Breakfast was nonexistent. The chef turned up 15 mins. too late.
페이지당 리뷰 수
20
40

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