7.8
좋음
리뷰 7개
청결

7.8

편안함

7.4

서비스

8.6

실제 이용 고객 리뷰 Fancy Ernesto II

페이지당 리뷰 수
20
40
상위 리뷰
Verified traveler
icon-여가
여가
8.0
/10
351주 전에 리뷰함

Expedia Group verified review

Super Lage. Schöne und ruhige Wohnung. Alles was benötigt wird vorhanden
Matteo
icon-파트너와 함께
파트너와 함께
10.0
/10
353주 전에 리뷰함

Hotels.com verified review

Tutto ok, ma manca la televisione
Verified traveler
10.0
/10
371주 전에 리뷰함

Expedia Group verified review

Really nice amenities and clean
Verified traveler
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
4.0
/10
373주 전에 리뷰함

Expedia Group verified review

Last minute I was told the property was not available due to plumbing issues and so I will be given another apartment in another district. I accepted their offer. Upon arrival I could not enter that property as the safe box that holds the keys was super glued all over. After a few phone calls I was quickly offered yet another property. Being late night this was the last thing I wanted but I didn’t really had any other options but to accept the offer and walk over with all my luggage to the new address I was given. I thought it was fair and good customer service and this was the best they could do. However, the next morning after 10 am I heard very loud banging on the front door. A very upset girl was trying to get in talking to me in a totally unacceptable manner saying that I should have left the property already. I said to her that the check out time was 11am, not 9 or even 10. Her response was that the rooms need to be cleaned and “you have 10 minutes to leave..”. It is just really difficult to understand how this even could happen. I will never book again with them.
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모든 상위 리뷰를 확인하셨습니다.
페이지당 리뷰 수
20
40

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