Easy parking but expensive, could easily park on street next to hotel

Wonderful property with friendly and helpful staff!! Had zero problems, but was mindful recent violence in the downtown area.

This hotel was great in all aspects except the pool was closed the entire time. Great breakfast, easy but expensive parking $20 per night

This is the worst experience I’ve had at a hotel. We had booked through Expedia, and chosen this hotel because it clearly stated it was an accessible room with a bathtub. We checked into our room, and no tub. No big deal, we told the checkout clerk (who was very friendly), and asked if we could have a room with a tub. She said that their system doesn’t show them which rooms have them and which don’t, and had to physically go to rooms and check them (not her fault, but seriously? It’s 2025, y’all can’t show it on a computer or something?). She puts us in another room, we go up there, and still no tub. At this point it’s almost funny except we’re carrying around all of our bags and tired from a long trip. We went back down to reception, and she brought us to another room, that had a tub. The room was 75 degrees though, and she said that the AC had just been shut off for some reason, and that it would cool down soon. She went back to the front desk to get us a keycard and brought a fan. We left our bags in the room, went out for dinner, and got back very late. When we got back to the room it was still 75 degrees, with the AC turned on max. We opened the fridge and found leftovers in there, as well as dirty paper cups in the cabinet, and I really don’t think the sheets had been washed either. At this point though we were exhausted and just gave up and went to bed. I’m so disappointed in this hotel, as I was trying to pick a nice place for a get-away weekend for my boyfriend and I

Beautiful room, but don’t have hot water and the air conditioner doesn’t work well

The hotel staff and room were great! Clean, spacious and very comfortable.

Great room with everything we needed. Great breakfast. Two comments in the negative: pillows were flat and lumpy and we paid $16 for parking. Otherwise, we loved our stay.

Friendly staff. Easy access downtown and highways. Breakfast was limited and certain items were unavailable.

The B.O.K. Center is close about a 3 block walk! The hotel and hotel staff were very helpful. Like any large city there were homeless people but they were no problem. There was a good police presence the night of the concert and throughout our stay. Would stay there again when in Tulsa!

The staff were super nice and friendly. The room was clean and the shower had a lot of hot water. The bed was very firm and uncomfortable, but the pillows were actually supportive and comfortable. The temperature of the room was nice and cold during the day but it was hot during the night, and I could not get the fan to stay on to circulate the air. The room was close to the stairwell and it was very loud throughout the night. Sometimes the bed and walls would shake from the people going up and down the stairwell and the doors opening and closing. The only gluten-free breakfast options were bacon, hard boiled eggs, oranges, and bananas. Parking costs an extra $16 a day. For the price, I expected more but it was convenient for a 1-night stay for a concert at the BOK Center which was only 2 blocks away and visible from the hotel. There were unfortunately a lot of visible homeless in the area.

No elevator Some equipment out of order

Clean

Excellent location for a BOK event. Very nice hotel,quiet and comfortable. The room was very nice and large.

The hotel was really nice. Check in although busy, was a breeze with smiling, friendly front personnel. Rooms were clean and spacious..pillows were too soft for my liking...nice bathroom..shower head was too high for me to adjust(I'm 5'1)..Breakfast was a plus..location was great for what we were in town for. You can here all the street traffic from room #111...But an overall great stay...9.5 stars for sure...

Rooms were spacious, clean and comfortable.

Loved our stay. Staff was helpful and friendly. Room and facilities were clean. Liked that breakfast was included.

conceptually it's a great place. the breakfast was a pleasant surprise in terms of items and quality. but i was there 3 days and my room was never cleaned. also the front desk staff are nice but not the most helpful or engaging. like they are just doing a job. this could be improved.

The service was incredible

Beware if you are staying here for an event. What they don’t tell you, until the day of arrival when it’s past the free cancellation period, is that they don’t have enough parking for guests during events. If you do not arrive early, you will not get a parking space. They literally sent an email telling us we should uber if we want to leave at night, as the spaces would be full upon return. Hotel was clean, but overpriced. It’s close to BOK center, but not worth the additional parking fee and hassle. Shame on me for not reading the reviews.

Not walkable as we expected and homeless hanging around. some furniture taped.