We had wonderful time in florence, especially with this hotel. The hotel condition was best out of our entire italy tour. It was clean, well-managed, modernized facilities, good staff services. Everything was perfect!

역에서 가깝고 두오모성당과도 가까워 아주 편했습니다. 직원들도 아주 친절했습니다.

It'sa great hotel. Highly recomend!!! 위치, 서비스, 청결도, 조식 모두 완벽합니다. 피렌체에서 이 가격에 이런 호텔 만나기 어려운데.. 정말 만족합니다. 여러가지 도움주신 스탭분들께도 감사드립니다.

Staff! Plus clean room plus location. Staff was extremely helpful in getting me (1) birthday gifts requested by my daughter, and (2) medical assistance quickly, which allowed me to enjoy my brief stay in Florence,

Amazing room and fantastic location!! Will definitely be back!

Immaculate room condition, very friendly staff, great recommendations for food & such a good location.

The hotel itself is fine, but overall it did not meet my expectations. The breakfast was very limited and quite poor, although the lady working there was very kind and helpful. The elevator is extremely small, which can be inconvenient. Customer service was average, and for the price, I expected a better overall experience.

Muy lindo el hotel, le falta más variedad al bufet, la decoración muy linda el cuarto que me tocó muy chiquito en general bien

We enjoyed our stay at The FRAME. It has easy access to both the train station and the city center. The staff is fantastic and the rooms are very comfortable. We would definitely stay there again.

Tomamos una suite que estuvo muy bien, comoda y funcinal

Room is big. Staffs are nice. Parking lot is close.

Me gustó todo: la ubicación, las instalaciones, la habitación, la atención amable del personal. Todo perfecto!

Room was cleaned The staff was so kind It was perfect !!

Perfect location, amazing staff (especially the guy who checked me in, I forgot his name), everything I needed in a hotel for my Florence trip!

Staff amazing and friendly. Water pressure and wifi were not great.

Amazing staff, great location, spacious modern room

Staff is very friendly and helpful

Soggiorno perfetto, personale dalla cortesia e professionalità impeccabile. Stanza molto confortevole

The staff was extremely courteous and pleasant and let us check into our room early since it was available. The room was clean and modern - we booked the suite on the top floor...no complaints. The hotel was located in the best location even though it was along a fairly busy street, it was securely locked to guests only and it never felt unsafe. It was less than ten minute walk from the train station - ideal as we arrived by train from Rome. It was less than 10 minutes from the Duomo and literally right around the corner from high end shopping. I highly recommend.

The room was very nice and clean. We also enjoyed the breakfasts and nice service from all staff who went out of their way to recommend best restaurants nearby and best gelato shops. Great location in center of town close to all major sites.