아들과 둘이 호텔에 숙박하였습니다 처음 배정받은 방에 창문 유리가 깨져 있었습니다 직원한테 이야기 하니 리셉션 직원 둘중 한명이 유리가 깨진방이라는걸 알고 있었습니다 그 사실을 알고도 방을 배정 했다는 사실에 굉장히 화가났습니다 새로 배정받은 방은 객실키가 한개는 작동하지 않았습니다 리셉션에 이야기 하니 자기들은 이유를 모른다고 하면서 저한테 객실키가 작동하지 않은 이유를 아냐고 묻더군요. 정말 당황스럽고 황당한 질문 이었습니다. 직원들이 손님을 대하는 태도가 정말 무례하고 기분이 나빴습니다. 서비스 관련 교육이 정말 필요한 직원들 이었습니다.절대로 추천 하고 싶지 않은 호텔 입니다

Nice hotel and friendly staff.

Gorgeous location and lovely rooms and spa.

We loved our stay. The spa was beautiful and the breakfast buffet was incredible.

The hotel is in a great location and has good amenities. The staff struggled to take our order from our room to the restaurant so we had to go downstairs ourselves and do it as they kept saying we don’t have this (when all we wanted was to order the crème brûlée dessert). The restaurant staff were very helpful when we went and ordered ourselves and kindly delivered it our room. The people working at the reception should have awareness of hotel facilities. The breakfast menu is good with lots of variety and the room itself was quite big and spacious.

Amazing experience all around.

Frühstück, spa Bereich, Personal

Personal war sehr freundlich, tolles Zimmer, sehr ruhig. Insgesamt ein erholsamer Kurzurlaub, das Hotel ist empfehlenswert.

Perfect

Uns wurde das Barrierefreie Zimmer gegeben, obwohl das nicht gebucht war. Das Zimmer war sehr spartanisch eingerichtet mit kaum Annehmlichkeiten und einem billigen Duschkopf. TV ging an Tag 2 nicht mehr und wurde auch nicht repariert trotz mehrfachem nachfragen. Lediglich das Personal beim Frühstück war super! Rest echt schade für den Preis...

Friendly staff, location.

Meget rent, dog et lidt forvirrende hotel

服務人員親切有效率，SPA值得大力推薦，Jägerhaus房間雖然乾淨，可惜照明設備不足，過於昏暗。

Rooms and service were great. It was nice that the gym is open 24 hours., but it wasn’t as well equipped as I had hoped. There was much equipment for resistance training.

Quarto impecável, equipe atenciosa, ambiente de extremo bom gosto.

Nicht wirklich große Auswahl

A localização do hotel é imbatível, você está a poucos passos dos ônibus, charretes ou de caminha até o topo do castelo. As instalações do hotel são boas. Os produtos de higiene (shampoo, condicionador e sabonete) são de baixa qualidade, destoam do padrão do hotel.

Great modern stay right under the castle. Great breakfast and spa area.

One of the best places to stay and EAT BREAKFAST! anywhere! Wonderful Service

O hotel é simplesmente incrível. Me arrependi de não ter ficado mais dias. Vale muito a pena. Vista incrível! Comida espetacular.