Room was excellent, all amenities avaliable, lovely breakfast and a good view of the River Tees with the peak of Roseberry Topping in the background. Would highly recommend staying here.

Clean room staff a bit rude

Pricey parking, incl average breakfast, poorly aircon and not possible to open windows so very hot room. Very noisy and standard room nothing special

Bed was too small, shower drain was slow.

We had a lovely clean room ovrrlooking the river the breakfast was really good and the staff so very helpful in all a good few days break 😀 thankyou x

Bit of leftover Saturday drinks left around like glasses in the lift and eve. A smoked cigarette on the floor of the lift. Breakfast good. Overall really happy and would stay again x

.

Great safe car park

Perfect for our overnight stay for a nearby wedding

The stay was ok however I do find it a bit cheeky paying for parking on site only to not actually be able to park the car at night as it was full so really what was the point in paying?

Staff were very helpful and informative at reception.Room was very clean and fresh.Breakfast had a great range.onsite parking

The hotel was lovely and modern. Mattress could've been better (compared to your purple competition). But staff was lovely. Area was very dead unfortunately, but no complaints about the hotel.

Nyt hotel, beliggende godt i byen, tæt på restuaranter

Lovely place great location

Great room. Plenty of space. All necessary items in room. Staff downstairs were very helpful whenever asked. Breakfast was a massive choice of items and staff couldn't do enough. The coffee was great! Perfect for our stay. Have stayed there before and will stay again.

Welcoming staff very friendly and helpful. Great family adventures like Butterfly World suits kids and adults. Breakfast is excellent good choice and free buffet style. Staff guide you as to the busiest times to avoid. Parking couldn’t be simpler and cost less than the usual rates.

Great value and well located for what I needed. Really comfy bed!

Hotel was pristine and the staff went above and beyond to make us feel welcome. It was my birthday and they gave me a card which meant an awful lot

Nice, modern room with a comfy bed. Only negative was the disappointing dinner menu. We were planning to eat at the hotel but the menu was very basic with limited choices, and also expensive. Other than that, would stay again.

Pleasant staff. Good breakfast. Room spacious. Comfortable bed. Tea and coffee making facilities. Generally clean. Although some stains on carpet.