5.2
보통
리뷰 13개
청결

5.0

편안함

4.2

서비스

5.0

실제 이용 고객 리뷰 Hostel Trotamundos

페이지당 리뷰 수
20
40
상위 리뷰
Verified traveler
icon-
2.0
/10
330주 전에 리뷰함

Hotels.com verified review

This place is CLOSED yet hotels.com keeps offering it online. I booked through hotels.com as part of my trip and when I got their and the hotel was no longer in operation, and it was a nightmare dealing with hotels.com. They are pushy and it is a mess. When I started demanding my money back, a pushy person who spoke broken English called to sell me ANOTHER hotel, but refused to give me my money back. I am realizing hotels.com is a racket.
자세히 읽기
Verified traveler
icon-
2.0
/10
330주 전에 리뷰함

Hotels.com verified review

DO NOT BOOK THIS PLACE BECAUSE IT IS CLOSED. After I paid and arrived, I tried cancelling with hotels.com and the only thing they wanted to do was find me another place AFTER I tried to get in touch with them for over an hour. As soon as I said "give me my money back right now" a pushy guy from India called me internationally to trying to book me another place. I guess he thought I should pay $.35 a minute to hear him tell me I cannot get my money back because their is no cancellation policy, DESPITE the fact that the place no longer exists (see photo). By this time I was already in a taxi headed somewhere else. Do not book this place. And I am starting to wonder if I will ever use hotels.com again because their customer service is horrible.
자세히 읽기
kong
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
2.0
/10
333주 전에 리뷰함

Hotels.com verified review

This hotel no longer exists! ! Don’t know why I can still book a hotel already closed business
Sicily
icon-
4.0
/10
335주 전에 리뷰함

Hotels.com verified review

I arrived late at night to find the hotel had been closedown down for over a month. Had to wander around the streets with my bags looking for somewhere else to stay. A little scary as a solo female traveler arriving late. Hotels Tonight customer service rep told me it wasn’t their problem.
Natale
6.0
/10
369주 전에 리뷰함

Hotels.com verified review

Friendly staff, fairly good English, close to airport, old building, clean, comfortable bed, not much to do, front door always locked, no place to really smoke except out on street. Warm, but not hot shower. Comfortable bed, no AC, but there was a fan.
모든 상위 리뷰를 확인하셨습니다.
페이지당 리뷰 수
20
40

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