Not safe, too many loitering guys near hotel and lobby. And charged bill more without notice.

직원이 정말 친절했어요. 얼리 체크인 시켜주셔서 편히 머물렀습니다.

The room was nice and clean with amazing view of downtown, 10/10. The have a restaurant onsite that serves delicious food and has friendly staff, 9/10. Hotel staff were friendly as well, 8/10.

The hotel itself was very nice and there was parking right across the street. We arrived about an hour after check-in, but our room was still not ready. They offered us another room, but the corner room and view was the reason I chose here, so we waited a bit longer. Our view was incredible - we could see most of the city to the north, the museum campus, and a bit of Navy Pier. There were no vending machines and the "store" they had in the lobby was completely emptied with the exception of a handful of what appeared to be sparkling water. I had to go to the gas station down the block for drinks and snacks.

Very professional and clean property

Great Service and Excellent Location!!

Very good

The room had a great view of the city

Great hotel! Staff was very accommodating. Walked to dinner and great view

Just an okay hotel. Not very clean and ice machine was broken and was making loud noises during our stay. Hotel strongly recommend valet parking because lots across the street had car’s broken into

Clean room, good price, great location. What more do you need?

Hotel staff was excellent. Rooms were not ready when we arrived but they held our bags in secure storage while we went to dinner. Rooms were very clean, AC worked great, and the staff was super kind.

Great view in the corner king. Convenient and easy valet.

Nice place to stay.

Walkable and convenient. Good Location

As a solo female traveler, I felt very safe staying here and walking around at night. Staff were always very kind and helpful. Very convenient location to do everything I wanted. I’d definitely recommend and would happily stay here again on my next visit.

Everything was good

I found a sock that didn’t belong to me or my daughter. I found a hair on the bathroom sink counter and in the shower. Thankful we had Lysol wipes with us. I called the front desk for fresh towels because housekeeping cleans every other day. My daughter had to go to the desk at 11pm to get them.

Convenient

We recently stayed for 3 nights in the beautiful corner suite facing the lake, and everything about our visit exceeded expectations. From the moment we arrived, the service was outstanding. At check-in, we were warmly welcomed by Edgar, who went above and beyond to make us feel at home. His professionalism, kindness, and attention to detail truly set the tone for our stay. The housekeeping staff were equally amazing three wonderful team members who kept our suite spotless and made sure we had everything we needed without us even having to ask. Their friendliness and pride in their work made a big difference in our experience. Between the stunning lake views, the comfortable suite, and the exceptional staff, this hotel made our getaway unforgettable. We are so grateful for the hospitality and will definitely return. Highly recommend!