excellent

Excellent place fir a weekend

Great place to visit and stay! Friendly staff, namely, to mention Elmin at reception, very helpful gentleman. He provided great service and valuable recommendations at reception while registration. Breakfast quality and venue were excellent. Unique choice for family trip!

Restoran was so expensive. cleanings was not so bad. Food qualify was not good. Location is good.

Personnel are excellent

The Stay is memorable and great! The staff is toO good.But please add the some pakistani & indian food's in your menu.🇵🇰

Great location, excellent food, helpful and professional staff, higly recommended medical center.

It was nice seeing Qala alti SPA resort

Perfect

İt is very good

It is affordable

The stay was just amazing! Everything - people, service, food, location, room were great!

очень неудобный график посещения SPA и бассейна для мужчин. : заселение в номер не ранее 15:00 16:00 - 18:00 женское время (мужчинам вход запрещен) 19:00 - ужин 22:00 бассейн и SPA закрываются. получается, в вечернее время или ужин, или SPA.

Overall it was ok but we will not go back there for sure. Food was very bad ( buffet dinner in Menzere restaurant), room was not clean when we checked in ( lots of hair on the bathroom floor!!!), no one was in the kids club to look after the child (2 visits during 1 night stand)…

One of the best place to stay for holiday.Price was little bit higher but still affordabke.Personell very frendly ,service was perfect

Overall we had a good time with my family. Food was good, rooms clean. Personnel helpful. But I want to mention one hiccup: I reserved suite room for four adults and they provided two sofas for two adults to sleep. As can be seen from pictures, sofas are not same size and one of them is smaller. They suggested to provide extra bed with charge. It sounded not fair to allocate room for four adults without proper beds.

Nature and the view over the valley and Caspian sea is great. Food is good and a good place to relax and still find enough to do and enjoy. Wi-Fi must be stronger, but overall a good place.

Konumu, doğası, havası çok güzel bir otel. Ancak çalışan ve hizmet kalitesi, anlayışı için aynı şeyi söylemek mümkün değil. Beş yıldızlı bir otelden çok uzak bir organizasyon ve hizmet kalitesi var maalesef. Saat 16:00 ya kadar odayı teslim edemediler, girişteki dış güvenlikte isminiz görünmüyor deyip, yarım saat arabanın içinde beklettiler, sonra bulduk deyip içeri aldılar. Recepsiyonda aynı sorun, rezervasyonunuz görünmüyor, bekleyin de bekleyin, sonra özür ama oda hazır değil, tekrar bekleyin. Tesis güzel ama zihniyet, organizsyonel yapı ve çalışan eğitim kalitesi hayal kırıklığı.

Nice hotel, on the mountains, close to nature!

Clean and comfortable room with beautiful view of mountains, lakes around and Caspian sea. Very friendly staff and goos facilities. We loved an outdoor pool with a panoramic view, amazing that the hotel was almost full, yet it was a very quiet and relaxing stay. There few hiking trails around the place, you can visit ruins of Chirag Tower built in VI century as part of Great Silk Road defense system, worth exploring. Breakfast and dinner buffet had lots of choices. The hotel has medical package offers with free natural mineral water wells. The hotel staff even made a surprise birthday table and cake for my spouse which was such a wonderful touch, we enjoyed our stay a lot and definitely coming back.