Overall, it's OK to good. Friendly hotel staff & good breakfast spread. However, toiletries are only replaced upon request… eg tissues, shower cap, cotton balls & buds etc. Towels replaced got stain & I had to call housekeeping a few times to get it & the staff said the maids have gone back but upon checking with reception, Farah, she said it's 24 hours. Farah sent 2 maids to look into the problems while I was at the lobby. However, I'm not too happy when I went back to the rooms, we were taken by surprise they were in our room replacing whatever necc. Farah should have informed us she'll send them to the room. We left our valuables in the room thinking it was just a brief break to complaint nothing lost though but that should not have happened.