전체 평가 및 리뷰 Grand Copthorne Waterfront

저는 2017년부터 출장을 위해 Grand Copthorne에 머물고 있습니다. 합리적인 가격의 훌륭한 호텔이며, 가장 좋은 점은 싱가포르 강 바로 옆에 위치하고 호텔 바로 뒤에 놀기에 좋은 장소가 많다는 것입니다.

직원들은 좋은 서비스가 매우 부족합니다. 외국인에게는 10성급 서비스를 제공했을지 몰라도, 지역 주민을 바로 알아차리고 서비스 품질이 몇 단계 낮아집니다. 지역 주민이 다른 사람과 마찬가지로 호텔 투숙객이 아닌 것처럼 말입니다. Restaurant Food Capital의 직원들은 표정이 없고, 마치 코피티암에 있는 것처럼 서비스를 제공합니다. 서비스 외에도 체크인을 위해 객실을 준비하기 위해 오후 4시까지 기다려야 한다는 것은 상상할 수 없습니다. 기다리는 동안 작은 로비는 사람들로 가득 차 있었고, 저와 나이 많은 어머니가 앉을 곳이 없었습니다. 우리는 1시간 이상 서 있어야 하는 "벌"을 받는 대신 다른 곳으로 가야 했고, 호텔 직원들은 기다리는 군중에 대해 신경 쓰지 않았습니다. 샤워 온도는 외부 온도에 따라 달라집니다. 밤에는 목욕을 위한 뜨거운 물이 없었지만 낮에는 매우 뜨거운 물을 사용할 수 있습니다. 조식 뷔페에는 다양한 음식이 있지만 대부분 맛이 좋지 않습니다. 차갑고 맛이 없습니다. 튀긴 핑거푸드, 빵, 커피만 시도해 볼 만합니다. 그리고 아무도 빵과 케이크가 레스토랑 반대편에 있다고 말하지 않을 겁니다. 손님의 90%는 아침 식사로 빵이 절대적으로 필요해서 물어보거나 탐험하지 않는 한 절대 발견하지 못할 겁니다. 여기에서의 경험 이후, 저는 하룻밤 스테이케이션에 돈을 쓴 것을 후회했습니다. 저는 이 모든 것을 경험하는 것보다 집에서 휴식을 취하는 것을 선호합니다.

직원들은 친절합니다. 제 요청을 들어주세요.

We are very very satisfied. Perfect hotel room for husband and wife.

I have many memories here and will return because of the excellent hotel location, the pleasant rooms (newly renovated), the spacious lobby, and the friendly staff. I love this hotel as I can walk to the river and Clack Quay and can take the boat around the river and luckily can see the firework rehearsal this time on 8 July 2023. Thank you for making my trip the best time ever and for a pleasant stay.

Positives: - Newly Renovated Room with lovely decoration.- 55 inch Smart TV with screen mirroring options (Air Play, Chromecast, Miracast) - Lovely views of the Singapore River and Singapore Skyline. - Wireless bedside charging, bedside usb ports. - Filtered drinking water dispenser. - Huge room (feels bigger than 32m2) - Comfortable King sized bed. - Separate shower and bathtub. - bath salt provided. - two floor towels for tub and shower (attention to detail)- Strong water pressure.- Colgate toothbrush and toothpaste provided. - 6 lifts (don't have to wait long for a lift). Negatives. - Outside windows pretty dirty (which affected my appreciation of the great views) - Room next to service lifts (can hear the sounds of the lifts, though not very loud, can be a little off putting for some) - No pillow menu, Bluetooth speaker, electronic blinds, coffee machine, hand/body lotion. - pillows smelt a little damp (slightly off putting) - bedside table a little too close to the bed (pillow can encroach the space. I accidentally knocked over a glass of water I placed on the table)- cabinet too near the bed (making the space a little cramped)

서비스가 훌륭했습니다. 이른 체크인과 늦은 체크아웃이 가능했습니다. 위치도 훌륭했습니다. 해블록 MRT 역(톰슨 이스트 코스트 라인)과 버스 정류장까지 걸어갈 수 있었습니다. 호텔 뒤편에는 많은 레스토랑이 있고, 클라크 키 지역(약 2km)까지도 걸어갈 수 있었습니다. 음식은 정말 맛있고 선택의 폭이 넓습니다! 예약 시 아침 식사를 추가하는 것을 강력 추천합니다!

Hotel was in good location with close-by MRT, hotel was clean, but a bit old as they are doing renovation to the hotel. Overall pleasant time to stay for couple of days.

Good location, nice and clean room.

It was good. The location is very nice with a restaurant facing the river. The room is OK. What was lacking was a porter service to help with the luggage, which was none.

Location good, lobby great, check-process good and friendly and helpful. Room OK but lack of furniture and the ammenites are low quality and too little-I suggest bring your own. Cleaniness is not so good. Not too clean and the beddings always not neat. Singapore is getting expensive, the least we should have with such pricing is better level of hygiene and room condition. Location is really good and you can walk at the back and by the river-lots if great restaurant for a perfect breakfast by the river.

Very nice staff very nice hotel! Will comin back for sure! I just got troubled to get into MRT since the havelock station is very new. But the station is just beside the hotel! A very nice hotel!

The guest relations team put great effort to make our stay memorable. Thank you very much. The room has very nice view of the river, however it ' s located next to aged lift that pretty noisy. On 2nd night we moved to higher floor and upgraded. We can sleep better and much less noise. Thanks again. The negative part: the executive lounge was closed. Our evening cocktail was served in Tempo bar which just next to river. Nice food with beautiful scenery. The breakfast was combined with other guests and super crowded, hard to get seats, a bit chaos more or less like in food court. Some clever guests brought the food and sit in the bar area. The hotel needs to fix this issue.

Toilet is not well clean and the bell boy is damn lazy.

Pelayanan ramah, kamar bersih, dan fasilitas lengkap.

Very good price vs orchard road room rates with the benefit of being next to robertson quay.

View city and water awesome, I book twice times with different view. Nearby many cafe restaurant and nice surrounding. Breakfast also good. Definitely nice place to stay.

Service at lounge was excellent! My sister executive suite is much more bigger than my suite. I think they have different configurations for the executive suite.

The room looks exactly like the picture, spcious, comfy, and clean. The breakfast awesome. I definitely will stay again.

Check in super long. No birthday cake provided.