즐거운 숙박이었고 아침 식사도 정말 맛있었어요. 주말에 사람이 많았는데도 음식은 충분했어요.

짧았지만 좋은 고객 경험이었습니다. 편안한 객실과 침대, 멋진 전망이 좋았습니다.

직원들은 친절했고, 음식은 맛있고 다양했습니다.

직원들은 전혀 친절하지 않아요 특히 프런트 데스크 직원들

위에 보이는 사진은 두 번째 방인데 우리가 받은 첫 번째 방에는 담배 냄새와 작은 바퀴벌레가 있었습니다.

5성급 호텔에 체크인하면 즐거운 숙박이 될 거라고 생각했습니다. 최근 1124호실에 묵었는데, 방이 금연실이고 문에 "금연"이라는 표지판이 있는데도 방에서 담배 냄새가 매우 강했습니다. 밤에 잠을 잘 못 잤고 담배 냄새가 너무 강해서 잠을 잘 수 없었습니다. 이 문제를 해결해서 아이들이 있는 가족이 그 방에 머물지 않도록 해주세요. 다행히 저는 하룻밤만 묵었고 저 혼자였지만 그런 종류의 방을 받게 되어 정말 실망했습니다.

오래됐지만 깨끗한 호텔. 좋은 음식

새로운 경영진을 데려오세요! 모든 것을 바꿔주세요.

여러분. 1206호실을 예약했다면 즉시 환불이나 새 방을 요청하세요. 욕실에 물이 고여 있었고, 그들이 청소해 줄 뿐 아니라, 다시 그런 일이 생기면 스크래퍼를 주어서 직접 청소하게 할 겁니다. 욕실 물이 고이는 곳은 바닥 트랩 쪽이 아니기 때문에 수리하지 않을 겁니다. Satu je nak cakap, geli wei 😂

전망이 좋고, 편안했고, 직원들이 너무 친절해서 다시 체크인하고 싶어요.

Friendly staff, cleanliness, Nice Breakfast, Walking distance to Food Restaurant, KFC opposite hotel.

Great hotel for vacation, I will stay here again.

Worst hotel I've ever been in. Room was dirty, with mold in the bathroom and cabinets, lizard poop on the windowsill, hair on the sheets, yellow and brown stains on the sheets. When asking for a change in room, they gave us a different one but the quality was not much different. It was clear that the bedsheets had not been changed and the room not kept with basic cleanliness standards. My friend and I ended up simply checking out after changing the room twice. Room was non-refundable and the hotel called me after we checked out simply to verify that there won't be a refund. There was no attempts to rectify the situation. Furthermore, the reception was extremely unprofessional upon arrival. We arrived at 2pm and the man at the counter immediately said that check-in was at 3pm, implying that we should have come back at that time. I had to ask if we could check-in early before he said nothing and checked us in. He also told us that the water supply would be cut off from 12-6pm and nothing was done from the hotel's end to make up for it. Truly horrendous customer service and amenities. Furthermore, the app gave this place 5 stars and misled us into getting a room here. It is a 4 star hotel. However, 4 star standards aren't even met. This hotel should not be up and running. When coming into the driveway, exposed pipes and a big hole was on the ceiling.

Bathroom is quite an important thing for me. I went to the bathroom and saw strands of hair down at the floordrain. I felt that cleaning it before guest enters, is the bare minimum. Otherwise, all okay for an old-aged hotel.

Wifi nya jelek dan buruk, tolong untuk layanan internet di hotel di tingkatkan.

The food is great. The room is OK but they didint change my sheet.

Super big room with sea view. My family really enjoyed it.

I used to stay here with my family before covid, the place and cleanliness was still OK. However right now, the place is quite run down and dirty. Especially the bathub there is a lot of stain.

Very lousy service. Not worth 4 stars at all. Reached early and the staff said the room is not ready. They said will call us once the room is ready. Waited until check-in time. No, receive any call. When checking in the room, they said the phone is not working, anything informs them using WhatsApp. After checking in the room, only 2 towels and 1 set of toothbrushes, no hand towel no small towel no floor mat no kettle. Texted through WhatsApp but never reply. Went out and came back to the hotel, also told the staff we need those stuff. They said they will send it shortly. Waited one hour no one came. My husband went down to the lobby and ask for those items. Another staff said need to wait, if today cannot get, have to wait until tomorrow. We gonna share one toothbrush for the night and so thirsty, no kettle (it's written that this room type has a kettle) poor thing. Can't believe this is 4 stars hotel at all. Won't be back definitely!

The check-in took more than 3 hours, instead of getting a king bed, we got a twin bed that merge manually 😬 but nevermind about that, to get towels we need to wait another hour, after late check-in. And the next day, we need to request a couple of times to get bottles of mineral water. The phone's not working, so we cannot call room service at all. Our stay was unclear on systems even when I want to check out. The concierge was the only person that was helpful and also the security. Other than that, bad services. Quite a disappointment cause, the place is good, good view, big room. Just the services, I think they need to add more people.