From the moment I checked in til the very last day had been a wonderful experience. The guy attended me at my checked in (I regret not knowing his name) was very kind dan helpful dan went all the way to provide me with what I requested even though I didn't really use it. But the contentment feeling of being cared for dan listened to is definitely a five star service. I think I only went out once in all my 3 nights there so imagine how comfortable I must have felt there. The breakfast is marvelous and always on time. The pool is very clean dan well maintained. Some utilities may look rather old but they keep it clean. I have never written any review before but I just feel compelled to with Villa Jerami. I want to take this opportunity to pass my sincere appreciation to all the staff there for doing a wonderful job, especially the reception man. I will definitely come back. Cheers!