전체 평가 및 리뷰 Hotel Borj Rabat – A member of Barcelo Hotel Group

호텔스닷컴에서 예약하고 결혼식이 끝나고 갔습니다. 모로코 아내는 직원이 성의없다고 했는데 역시나 주차장만 보이는 거지같은 뷰가 있는 낡은 방을 주더군요. 티비와 에어컨이 나오지 않아 직원이 왔는데 고치는 방법을 몰라 30분동안 가만히 있더군요. 방을 옮겨줬지만 주차장 뷰는 같았고, 비품은 꼭 무언가가 빠져있었습니다. 일부러 카운터가 엿먹인다는 생각도 들었고, 12시 체크아웃인데도 10시부터 직원들이 문열고자빠져있어서 첫날밤을 보내다 둘다 발가벗었는데 소리지르며 일어났습니다. 왜 호텔벽에 별다섯개가 있는지 저는 도대체 이해가 안갑니다. 최악이었습니다.

생각보다 시설은 낡았지만 좋았습니다

The building itself and the furniture inside seem to be quite outworn and need to be renovated/replaced. Good location though.

Dicht

Hotel rooms were very dated and ‘tired’. Rooms in need of comprehensive upgrade owns refurbishment.

Fantastic location and Wonderful Service …. Building and bar & restaurant probably not up to Barcelo standard yet but sure it will get there.

For being a five star hotel, i expected more. The first room, horrible view and condition, we changed rooms, much better.

Property was a little dated and run down. The room service was extremely slow, 1 hr wait for food and 40min for simple bottled drinks on ice.

Muito bom !

Hotel is dated, needs an update.

I do not recommend this hotel. From the moment we arrived, the experience was disappointing. It took over an hour to get our rooms, and the digital key cards were a constant issue. Each time I went to my room, the card wouldn’t work, forcing me to return to reception to reactivate it. Combined with a painfully slow elevator, this became incredibly frustrating. The room itself was outdated, with old furniture and surfaces covered in dust, including inside the closet. The quality of the toilet paper was extremely poor, and there was no coffee maker in the room. The provided instant coffee was of very low quality and wasn’t replenished daily. The breakfast buffet was disappointing, with a very limited selection that was repetitive, and on some days, even fewer options were available. Service during breakfast was also very slow. Overall, the hotel does not offer value for the money. The staff were unfriendly, and you should not expect a greeting or a smile from them. It was clear they didn’t care much about customer satisfaction or the quality of their service. This is definitely not a 5-star hotel.

Hotel habitaciones envejecidas, situacion excelente, servicio normal,

L'hôtel est placé à un carrefour stratégique de la ville, et facilement accessible depuis les axes principaux. son plus son toit terrasse avec piscine. En général l'hotel mériterait un petit coup de rafraichissement, mais il est très correcte et le personnel est acceuillant et serviable

The hotel is good, but the furniture is very old, the location of the hotel is very excellent in the city and close to all shops and Old markets

Old mobilia and bad it’s so bad it’s not good

Beautiful view from the roof top, great location, rooms need to be refreshed, no safe in rooms, fridge not working

Staff are very welcoming , the location is perfectly close to most touristical spots , walking distances.

My experience at [Hotel Rabat], where my family and I stayed from [2nd ] to September 5th, 2024, was nothing short of disastrous, and far from the 5-star experience we were led to expect.Upon arrival, I was initially given a room that overlooked a dump, which was unacceptable. I requested a room change, and while the hotel obliged, the only available option was a room with two single beds, which I reluctantly accepted out of necessity as I was unfamiliar with the city and had no alternative accommodation lined up.However, the new room was also in poor condition. The room had a terrible damp smell, and the entire hotel seemed dusty, particularly in the corners. This triggered my son’s allergies, causing him to cough throughout our stay. I reached out to Expedia for help and was assisted by Samyadeep, who tried to contact the hotel to rectify the issue. They assured me that the hotel would get in touch with me directly, but I never received any contact from the hotel.Samyadeep then attempted to find alternative accommodations for us but transferred me to another team. I was told to wait for the hotel to resolve the issue and that I would be contacted by Expedia within 3 to 24 hours. It is now September 5th, our check-out day, and I have yet to hear anything from Expedia or the hotel. Throughout our stay, the hotel’s conditions were unbearable: - The room smelled damp, and the hotel was visibly dusty. - The TV had only 5 channels, none of which were watchable due to interference

Convenable , bof bof la phot de la piscine est une tromperie monumentale ! Toute petite 3 transat qui se courrent après biensur toujours pris. Les prix de pressions boissons ou alimentaires excessifs ! Un café 5 euros Petit dej 18 euros/ pers.

L’accueil inexistant Indifférence face aux problèmes rencontrés Porte qui ne se ferme pas