Pretty good

Bien ubicado, desayuno básico pero económico

Si

Stanza e bagno rinnovati ma manca il bidet. Viene fornito un telo doccia per ogni ospite ma non quello per il viso. Pulizia sembrava buona ma sotto ai letti un vero disastro, sporchissimo! Il primo giorno non usciva acqua calda ed è stato impossibile farsi una doccia; dopo la nostra lamentela hanno provveduto, per il giorno successivo, a sistemare. Ci è stata offerta la colazione per scusarsi ma la macchina del caffè e del cappuccino non andava, idem per quella dei succhi. Non c'era più nemmeno un croissant (unica cosa disponibile erano le fette biscottate e la marmellata). Receptionist sempre molto gentili e sccoglienti

The only positive things about this hotel were it's location (5 min walk to Roma Termini) and daily cleaning of the room, other than that: -Noise from machines outside til 02:00 in the morning. -Practically no hot water despite letting the faucet run for several minutes. -No towel hooks despite written instructions to put used on said hooks. -Only one blanket for the double bed. -Sewer smell on main floor when waiting for the elevator. -Broken button panel for the elevator. The entire assembly got pushed in.

Personal amable, excelente ubicación

It is the most dirty bathroom that I’ve ever seen. It smells like sewage water, spreading the smell to the bedroom. We asked the staff about the smell and they changed our room on the second day. The new bathroom had mold on the ceiling and the bathtub would leak water. The bathtub was also very high, which made it risky to enter. The rooms walls were also dirty and there was an exposed wire of the side. The mattresses were also very hard.

Très bien localisé près de la gare de Termini. Par contre l'entrée de l'hôtel Giada porte le nom hôtel Altavilla qui porte une confusion totale ! Au niveau de la chambre les rideaux ont besoin d'être réparés.

Close to the train station, so convenient

Bien

We arrived at the hotel at 10 PM and immediately began the check-in process. After 10 minutes, the staff member assisting us didn’t say anything and kept staring at his computer. When I asked if there was a problem, he nervously smiled and said yes without explanation. I asked for clarification, and he told me my reservation showed the 27th–28th, even though I had already paid around €80 to change it to the 25th–26th. I showed him the invoice from the Expedia app, which he photographed. After about 20 minutes, I mentioned I needed to retrieve my luggage from a nearby storage while he resolved it, but upon returning, he told me it was better to come back the next day, as the date change didn’t appear in his system. I had already explained that my return flight was the next day, so that wasn’t an option. I requested a refund, which he denied. I stressed that this needed to be resolved, as I had paid and spent over two months trying to contact them, and even Expedia received no response. Finally, around 11 PM, we were given a double room with broken curtains, a damaged toilet lid, and a bathtub in terrible condition. The service was extremely unprofessional. They only gave us the room because the lobby was crowded. This felt almost like a scam.

Hotel maravilhoso pra quem não precisa de muito luxo, mas quer ter conforto. Staff gentil e prestativos. Excelente localizaça.

Tuvimos un poco de pérdida porque la entrada al hotel es compartida, hay como cuatro hoteles en el mismo edificio, sin embargo, al ingresar nos pidieron nuestros documentos, pagamos el impuesto, y nos asignaron la habitación. Un poco pequeña para tres personas, pero fue acogedora, silenciosa, ordenada y limpia.

Todo bien excepto la regadera, está algo descuidada y no cabes en la bañera, es un relajo bañarse.

El recibimiento y atencion del personal de la entrada excelente. Nos dejaron que las maletas queden alli unas horas el dia que dejamos el hotel para seguir recorriendo hasta la hora del tren. Excelente ubicación y seguridad a pesar de estar cerca de la terminal. Solo el personal de limpieza el domingo a las 8am en el pasillo se ponian a hablar en tono elevado y tuvimos varias veces que pedir que hagan silencio.

Hotel Giada was very close to the train station. Good walkability. I had to ask for more towels and toilet paper. I didn't feel there was enough provided for the size of our group. Everything else was great. Comfortable

Verblijf van 1 nacht 2 volwassenen plus kind. Kamer groot genoeg, douche werkte naar behoren, maar is toch aan vernieuwing toe. Zeer dicht bij Roma Termini, Colossrum rn Sint Maria Maggiore. Toch nog positief gevoel aan verblijf

Es como un apartamento, pero estaba en buen estado.

Staff was friendly but we had to ask for towels multiple times

THIS PLACE IS A DUMP! The worst place that I’ve stayed. The property was not as advertised. no air conditioning or fan was provided and when asked I was told by the front desk to open the windows. The room has a foul unpleasant smell with water constantly running in the toilet making it difficult to sleep. It was a challenge to take a shower- the. Entire room is under water. After all these complaints no compensation was provided. I am also very disappointed in the lack of support from Expedia team in the matter. Good bye Expedia!