I missed the first day of stay due to car problems. I stayed the second night. First they gave me the wrong room. I ordered 1 queen bed with 2 twins. They gave me first 3 twins bedroom. Then the next day(which was my actual birthday), they made me pay for extra breakfast, which I already paid for 2 the day before and never got any credit for it. They never realized it was my birthday, even though I handled them my passport at check in, which they scanned and looked at my information. They could do better at Customer service, it could have made my stay more pleasant, and make me forgot about what happened with my car, which I informed them the same day I missed.