직원들이 아주 친절해서 첫 만남부터 기분좋게 해주는 호텔. 조금 일찍 도착했더니 웰컴 드링크와 간단한 먹을거리를 준비해주고 옥상 테라스에서 쉴수 있게 해줌. WIFI 잘터지고, 객실내에 아이패드도 비치되어 있음. 카프리 마리나 그란데 항구에서 픽업서비스 및 카프리 중심가로의 픽업서비스가 있어서 편리함. 그외 각종 입장권이나 페리표도 요청하면 대신 구입해주는등 서비스가 탁월함. 날이 추워 이용은 못했지만 파트너 해변도 있어서 무료이용가능하고 객실내 자쿠지가 있는 곳도 있어서 이용하면 좋음. 조식도 이태리 다른 호텔에 비해 훌륭한 편. 물론 국내 특급호텔들의 조식을 기대하면 안됨. 방 크기는 그리 넓지는 않으나 이태리 다른 호텔들과 비교하면 널찍한 편. 전반적으로 매우 만족스러웠던 호텔. 커피포트는 없지만 요청하면 뜨거운 물은 가져다줌. 휴양지인 만큼 가격이 비싼것이 흠.

긋

Wonderful hotel- villa. Excellent service everywhere, a convenient free transfer takes you places. Great relaxing holiday vibe

Couldn’t have been happier Everyone was so nice and helpful. A true 5 star

El personal fue súper atento, el mejor servicio. Gracias!!!

Our stay at the Luxury Villa Excelsior in Capri was one of the highlights of our trip, and we were so sad to leave! From the moment we arrived, we knew we had found something special. The location was perfect—easy to reach by boat, yet tucked away from the crowds. It was so peaceful and relaxing. When we arrived, Emanuel and Gaia greeted us with such warmth and kindness. They immediately made us feel at home and were incredibly helpful throughout our visit. One of the things we appreciated was the hotel's driver service. Being able to call for a ride to and from the shopping and dining areas made everything so easy and stress-free. The hotel itself is absolutely stunning. The beautiful grounds, elegant design, and tranquil atmosphere made it feel less like a hotel and more like our own private villa in Capri. Another highlight was the food. Breakfast every morning was exceptional—fresh, delicious, and beautifully prepared. It felt like a gourmet dining experience to start each day. We absolutely loved our stay. We hope we can return again soon!!!

Excelente hotel. Equipe muito prestativa, hospitalidade em alto nível. Transformou a viagem a Capri. Voltaria com toda a certeza.

Fantastic! We will return to this special property. The friendly, helpful and professional staff alone is reason to return. Add to the a beautiful, historic and interesting building with a beautiful garden terrace, pool and bar and a restaurant that serves delicious well prepared meals make this hotel a “must” on Capri.

O hotel é delicioso e a equipe é incrível ! Estão sempre dispostos para ajudar e fazer o melhor por vc ! Agradeço especialmente a Gaia e aí Tonton que nos atendeu tão bem ! Muito importante também ter o Motorista a disposição para levar-nos até o centro. O café da manhã é espetacular ! Tudo perfeito ! Não percam

Tivemos uma experiência maravilhosa no hotel. Desde a chegada, fomos muito bem recebidos por toda a equipe, sempre atenciosa, gentil e extremamente profissional. O serviço de motorista fez toda a diferença, trazendo muita comodidade e facilitando nossos deslocamentos pela ilha. O hotel é simplesmente encantador, com uma vista linda que torna a estadia ainda mais especial. Além disso, o café da manhã é excelente, com ótimas opções e tudo muito bem preparado. Agradecemos sinceramente a toda a equipe por tornarem nossos dias em Capri inesquecíveis. Com certeza voltaríamos e recomendamos a experiência!

Excepcional, sem palavras!

We stayed at Villa Exelsior during our honeymoon and it was truly a 10/10 experience! Our room had a sunning view of the mountains and sea, we had breakfast brought up to our room every morning and the staff were incredible attentive. They helped us with restaurant reservations and activities. The pool area is also stunning. We felt so at home during our stay and didn't want to leave!!

Great!!

Fantastic all around. Highly recommend.

If I could give more than 5 stars to this place I would. I have never experienced

Truly a wonderful, warm place to stay. Staff is excellent and room was absolutely amazing. The place was so extremely charming. Loved the pool area too. Will absolutely be staying here again next time we go to Capri. Food and drinks were excellent too. Highly recommended.

The hotel offers tremendous personal service, they came to the boat arrival at 10:30 in the morning and handled our luggage and the ride to the hotel. Upon arrival they situated us comfortably with delicious food while waiting for the room to be ready. They also provided a car ride to the town center for us to explore Capri right away.

One of, if not the best, hotel experiences I have come across. The property has beautiful views, the hotel is immaculately maintained and most importantly the staff and service were the best I have ever encountered at any 5 star hotel. The staff was extremely friendly, helpful and always available for any needs. I knew the views would be beautiful based on online photos but I was pleasantly surprised by the phenomenal service.

The staff at the resort were amazing! The minute we checked in we were greeted by Emanuel who did an incredible job at showcasing the hotel’s services, the best places to eat, and the must see spots around the island. In addition throughout our stay, Emanuel was always open to helping us with any kind of conveniences include laundry and dining reservations. Whenever we ate at the restaurant at the resort we had an amazing server name Neli. She is probably the kindest server my wife and I have ever seen. To add, she always made sure our drink glasses were always full and our orders were on time and delicious. Thirdly, Mario who was another hotel concierge, was extremely friendly, he upgraded our room in order to make our honeymoon even more special! He also was very friendly in answering many of my silly questions about places to eat and my reservations. Finally, the hotel has a driver named Buddiua, he was always available to drive us to the Capri town square and the marina grande port. In addition, he is extremely professional and friendly. If you call the hotel to pick you up, he will be there in 3 minutes. Incredible!

The best service we've ever received.