좋았습니다. 조식도 괜찮고 직원도 친절합니다. 난방이 조금 아쉬워요

청결 상태나 시설은 만족함. 푼타에서는 좋은 호텔에 속하긴 하지만 숙박 요금은 좀 비싸다고 생각됨.

식당이 넓고 좋습니다.

푼타아레나스 내는 특별한 교통수단이 없이 도보로 충분히 이용 가능한 범위 내에 있습니다. 크기도 적당하고 안락했습니다. 가성비도 괜찮아서 만족했습니다.

This hotel is located near the coast. It has excellent facilities with reasonable price. Strongly recommend it!

This hotel knows what is necessary for the tourist. All services are generally OK.

Room was fine. And pool was good warm, so it's better than anySPA in Chile. But breakfast was really disapoint.

We had an issue with the brakes on one of the beds. Jessica came to the room to fix the issue but was unable to correct it. So Cristian offered us to move to another room with a nice view. Excellent customer service from everyone. The restaurant team is also very good and attentive to your needs.

We arrived early, but the staff was super attentive. They were able to store our bags as we went out and explored. Cristian took care of us from start to finish, great customer service skills. Margarita was our cleaning lady and had the room spotless. We visited the restaurant, the selection was good with some local cuisine. Portions are big enough for two. Location was ideal right on the Straight and only blocks from downtown, the port and just about anywhere.

La chambre est spacieuse la salle de bains fonctionnelle et très chaude. Par contre les articles de toilette pas de gel douche simplement du savon, shampooing et cape de cheveux. Vu qu il y a une piscine un peignoir aurait bienvenu. La piscine très agréable. Frites et planches et serviettes disponibles. Par contre pour se changer les toilettes et pas à côté. Point négatif Petit déjeuner correct. Personnel sympathique. L hôtel est bien situé face à la mer et proche du centre ville

The breakfast was great. We were there during school holidays, which meant that the pool was full of kids - I could not use it. They have a gym, which helped.

Middle range hotel in an interesting town.

Considering the price, it met my expectations.

Good

The hotel is definitely overpriced. But decent amenities

Good breakfast, courteous staff, great location- easy access to city center, restaurants, waterfront!

El personal no era nada amable. En la web indican que si pagas con dólares en efectivo no aplican el IVA; cuando llegas en recepción te exigen que el importe sea exacto, hecho que no indican en su web; como proteste me devolvieron los cambio de dólares, fatal la actitud, porque tenían cambios. Desayuno y restaurante de muy baja calidad. No volveré a este alojamiento.

Personal amable, habitación bonita, buen aseo.

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De façon générale plutôt décevant